ITSM Business Analyst

Position: ServiceNow Business Analyst Location: Madison, WI (Only Wisconsin Residents) Duration: Long Term Job Description: Top Required Skills and Years of Experience: ServiceNow Implementation & Configuration 3 years of experience: Extensive experience configuring ServiceNow ITSM modules, building Service Catalog items, and designing workflows using Flow Designer. Business Analysis & Requirement Gathering 3 years of experience: Expertise in translating non-technical business needs into detai

IO Datasphere, Inc. has been providing project management, software development and IT staff augmentation services to our clients in the Midwest and throughout the U.S. since 1996. We are an approved vendor on contract to provide software development and IT staff augmentation services for the States of Illinois, Michigan, Minnesota, Iowa, and Wisconsin. We also provide these services to businesses, as well as local and county governments, in the Midwest and nationwide. Our client is looking for

Title: ServiceNow ITSM BA Location: Madison, WI Contract Position Overview The candidate will assist in:Initial implementation activitiesService request configurationTransition into SAM (Software Asset Management) and HAM (Hardware Asset Management) support phasesKey Responsibilities Service Request Development Collaborate with business stakeholders to gather requirementsDesign, build, and test automated service requestsDevelop workflows within the ServiceNow Service CatalogITSM Implementation

Job Title: "Business Analyst/Consultant IV" Location: Madison, WI (Remote within Wisconsin only) Duration: Long Term The target pay rate ranges between $35 - $38 Per Hour on W2 Hardware/Software Environment ServiceNow ITSM Key Responsibilities: Service Request Development: Collaborate with business stakeholders to gather requirements; design, build, and test automated service requests and workflows within the ServiceNow Service Catalog.ITSM Implementation: Lead the functional configuration of I