It Business Analyst

Industry: Insurance (Property & Casualty)

Job Description

We are seeking an IT Business Analyst to join a highly visible technology team supporting core infrastructure and enterprise platforms within a large, financially stable insurance organization. This role sits on an Agile delivery team and plays a critical part in bridging business needs with technical solutions, particularly within a server, VM, and infrastructure-focused environment.
The IT Business Analyst will work cross-functionally with Product Owners, engineers, infrastructure teams, and QA to understand business processes, document requirements at the user-story level, and ensure solutions align with both technical architecture and business outcomes. This role requires a strong balance of business analysis expertise and technical understanding, especially around how systems, servers, and access controls interact.
This is a 12-month contract, hybrid onsite in Omaha, NE, supporting initiatives that maintain and modernize critical enterprise infrastructure.

Project Initiatives & Impact

• Support an internal "A Team" responsible for VM servers, enterprise infrastructure, and access management
• Improve and document end-to-end process flows related to infrastructure services and system interactions
• Partner with technical teams to translate complex infrastructure concepts into clear, actionable business requirements
• Contribute to ongoing technology modernization and stability initiatives in a highly funded IT environment
• Enable informed decision-making by delivering accurate documentation, testing artifacts, and process improvements

Key Responsibilities

• Elicit, analyze, and document business and technical requirements at the user story level
• Collaborate closely with Product Owners, SMEs, engineers, and QA within an Agile/Scrum framework
• Write and refine user stories, acceptance criteria, and test cases
• Assist QA in defining testing scenarios and validating requirements
• Create and maintain business, functional, and product documentation
• Analyze current-state and future-state processes to identify improvement opportunities
• Communicate effectively with both technical and non-technical stakeholders
• Handle confidential information with discretion and professionalism

Required Skills & Experience

• 2-3+ years of experience as a Business Analyst or IT Business Analyst
• Strong experience working in Agile/Scrum environments
• Ability to gather and document requirements for technical and infrastructure-focused projects
• Understanding of process flows, system interactions, and access requirements
• Experience writing user stories, test cases, and acceptance criteria
• Knowledge of testing methods and procedures
• Excellent written and verbal communication skills
• Ability to work independently while collaborating across teams

Preferred Qualifications

• Exposure to cloud or infrastructure environments (VMs, servers, access controls)
• Experience with tools such as JIRA, Azure DevOps, Rally, or similar ALM tools
• Familiarity with CI/CD concepts
• SQL or data analysis experience
• Background in the insurance or financial services industry (nice to have)

Work Environment

• Onsite first month, hybrid flexibility after, in Omaha, Neb.
• Casual, collaborative office environment
• Long-standing, stable organization with strong investment in technology and people

Job Type & Location
This is a Contract position based out of Omaha, NE.
Pay and Benefits
The pay range for this position is $45.00 - $55.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Omaha,NE.
Application Deadline
This position is anticipated to close on May 16, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.