Senior Content Producer

RESPONSIBILITIES:
Kforce has a client that is seeking a Senior Content Producer in San Deigo, CA.

Key Responsibilities:
Content Operations & Workflow Management:
* Own and evolve end-to-end content production workflows across product teams-from intake and planning through publishing and iteration
* Establish and maintain operating models for UX content and technical documentation
* Build scalable systems for content intake, prioritization, resourcing, and tracking
* Ensure visibility into content work through roadmaps, dashboards, and reporting

Program & Project Leadership:
* Lead complex, cross-functional content initiatives spanning product, design, engineering, legal, and compliance
* Partner with UX, Product, Engineering, and Research to ensure content is integrated early and throughout the product lifecycle
* Remove blockers and drive alignment across teams to keep work moving forward

Tools, Systems & Infrastructure:
* Manage and optimize content tools and platforms (e.g., CMS, design tools, project management systems, content inventories)
* Define and implement content governance, standards, and documentation systems

Content Quality & Governance:
* Ensure consistency in voice, tone, terminology, and UX writing standards across product experiences
* Operationalize review and approval processes
* Maintain systems for content audits, QA, and ongoing optimization

Scaling Content Operations:
* Establish scalable processes that support increasing product and team complexity
* Create frameworks that enable consistency while supporting diverse product experiences
* Drive clarity in roles, responsibilities, and handoffs across teams

Measurement & Continuous Improvement:
* Define and track content performance and operational metrics (e.g., throughput, cycle time, quality, engagement)
* Identify inefficiencies and continuously improve workflows, tools, and team practices
* Advocate for data-informed decisions in content and experience design

REQUIREMENTS:
* Bachelor's degree or equivalent experience
* 3-5 years of experience in content production, content operations, UX content, or related fields
* Experience working within product, UX, or digital experience teams
* Deep experience in content operations, content production, or UX operations
* Strong program and project management skills across multiple workstreams
* Experience with CMS and CCMS platforms (e.g. Madcap IXIA), design tools (e.g., Figma), and work management tools (e.g., Jira, Monday)
* Understanding of UX writing, technical writing, content design, and product development processes
* Experience establishing content governance, standards, and scalable systems
* Familiarity with accessibility and inclusive design practices
* Strong attention to detail and ability to balance strategy with execution

Required Leadership & Collaboration Skills:
* Proven ability to influence and align cross-functional teams
* Strong systems thinking with the ability to connect strategy to execution
* Excellent communication skills, with experience working across design, product, and engineering
* Track record of building operational clarity in complex, ambiguous environments
* Ability to advocate for content as a critical part of the user experience

Preferred Skills:
* Experience supporting or embedded within UX teams
* Experience building or scaling content operations functions
* Background in product-led organizations or complex digital ecosystems

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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