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Job Title: Network / System Engineer III
Location: Charlotte, NC
Duration: Contract - 12 months
Pay Range: $70.23/hr (W2)
Job ID: 372588
About BCforward
BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Job Description
We are seeking a Network / System Engineer III to join our dynamic team. The ideal candidate will have strong experience in ServiceNow Vulnerability Management, vulnerability remediation, and cross-functional stakeholder coordination and a proven ability to lead domain strategy, drive process improvement, and resolve complex security vulnerability issues.
Responsibilities:
- Lead a designated domain within the Vulnerability Remediation Engineer team.
- Prepare assigned domains and the enterprise for transition to ServiceNow Vulnerability Management.
- Provide strategic leadership to influence process and tooling changes across ServiceNow and the domain.
- Serve as a first-line liaison to Operations and Engineering teams in CTI/APSE GBS for vulnerability remediation and patching.
- Deliver support and triage via existing tech support channels for questions related to vulnerability management and patching.
- Identify and champion process and automation improvement opportunities within the domain.
- Coordinate with application teams, technology stakeholders, service providers, information security, and business partners to resolve remediation issues.
- Manage program activities, oversee remediation progress, and escalate risks or blockers as needed.
- Analyze and present vulnerability and remediation data to senior leadership.
Required Skills & Qualifications:
- 3+ years with ServiceNow Vulnerability Management.
- 5+ years in vulnerability management and remediation.
- Proven ability to resolve security vulnerability issues and drive outcomes.
- Experience coordinating across CTI/APSE GBS or similar operations and engineering functions.
- Data analysis and presentation skills, including metric reporting to leadership.
- Stakeholder management, collaboration, and influence at senior leadership levels.
- Project management and results orientation in a fast-paced, matrixed environment.
- Strong organizational skills and clear written and verbal communication.
Preferred Skills:
- Bank of America domain expertise within a CIO Application or CTI product portfolio.
- ServiceNow transition leadership and process design experience.
- Confluence proficiency for documentation and collaboration.
- Knowledge of DevOps practices, solution delivery processes, and risk management.
Why BCforward?
At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:
- Competitive compensation and benefits
- Opportunities for growth with global clients
- A supportive, inclusive culture that values innovation and people
- Exposure to cutting-edge technologies and projects
About Our Commitment
BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Interested? Apply Now!
If this sounds like the right opportunity for you, please apply with your most recent resume.
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