IT Support Engineer

New Berlin, WI, US • Posted 4 days ago • Updated 4 days ago
Contract Independent
No Travel Required
On-site
Up to $25/hr
Company Branding Image
Fitment

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Job Details

Skills

  • Active Directory
  • Break/Fix
  • Computer Hardware
  • Hardware Support
  • Mobile Devices
  • Operating Systems
  • Printers
  • TCP/IP
  • Technical Support
  • Microsoft Windows

Summary

IT Desktop Support Engineer

Onsite at New Berlin, WI

18 Months Contract

$25/hr. on 1099/C2C

Position Description:

The IT Support Engineer provides technical support, troubleshooting, and maintenance for end-user computing devices, software, and basic network connectivity. This role serves as an escalation point for Level I issues and ensures high availability and performance of IT services.

Key Responsibilities:

  • Break-Fix & Hardware Support: Perform on-site and remote break-fix services, including diagnosing and repairing hardware failures, peripheral issues, and component replacements for desktops, laptops, and printers.
  • Provide Technical Support: Resolve escalated hardware, software, and operating system issues (Windows/macOS) for local and remote users.
  • System Maintenance: Perform installation, configuration, and proactive maintenance of desktops, laptops, printers, and mobile devices.
  • Troubleshooting: Diagnose and resolve complex issues related to Microsoft Office 365, Active Directory, basic networking (TCP/IP, Wi-Fi), and business applications.
  • Documentation: Maintain accurate inventory records and update knowledge base articles and troubleshooting procedures.
  • Collaboration: Work with Level I staff for knowledge transfer and collaborate with Level III/System Admins on advanced infrastructure issues.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91164684
  • Position Id: 8937741
  • Posted 4 days ago

Company Info

About Fort Technologies Inc.

Fort Technologies Inc (FTI) is a Global Consulting and IT Services company providing IT consulting, managed services, technical support, and solutions with a single objective- leverage business goals in most reliably and cost-effectively.


We are focused on driving your business to its maximum potential. Our approach is customized to each of your needs. It is designed to give your brand a competitive edge and enhance your brand identity.

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