Job#: 3038795 Job Description: Technical Product Manager
Location: Charlotte, North Carolina (Onsite)
Role Overview
We are seeking a Technical Product Manager to oversee product planning and execution for key service offerings. This role involves defining the product vision, gathering customer requirements, and collaborating with engineering, marketing, and support teams. The objective is to ensure financial and customer satisfaction goals are met while managing relationships with key vendors and supporting the company's overall strategy.
Key Responsibilities
- Define and manage the product strategy and roadmap for the Microsoft 365 family of products.
- Gather, represent, and prioritize the needs and requirements of a wide variety of customers.
- Deliver requirements documents with prioritized features and justifications.
- Drive new product enhancements and updates through the development lifecycle.
- Ensure service adoption forecasts are met and perform product demonstrations for customers.
- Understand and manage the costs and financial levers that impact the product.
- Propose an overall budget and secure funding to meet key goals.
- Develop core positioning and messaging for the product across various marketing campaigns.
- Deliver monthly metrics, including volumes, savings, and expenses with forecasts.
- Run beta and proof-of-concept programs with early-stage products.
Required Qualifications
Experience: 10+ years as an Information Technology professional, with at least 7+ years in Product Management. Demonstrated success in defining and launching products, with experience in a high-volume production organization. Experience working in a highly regulated financial institution is preferred.
Education: Bachelor's or Master's degree in Information Technology or a related field.
Technical Skills: Experience with Microsoft products (Microsoft 365 and SCCM), software deployment processes, and software lifecycle processes. Proficiency working with large data sets using Excel and SQL. Familiarity with JIRA.
Preferred Qualifications
- Product Management Certification.
- Six Sigma knowledge and achievement.
- ITSM experience.
- A strong technical background.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
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