UX Engineer

Job#: 3016395

Job Description:

Job Title: Visualization/UX Engineer

Location: Plano TX, Pennington NJ, Charlotte NC

Duration: 12 Months

Pay rate: $70.00 - $73.68/hr

Position Overview

We are seeking a creative, detail-oriented Visualization/UX Engineer who is passionate about delivering intuitive and impactful user experiences. The ideal candidate combines strong technical fundamentals with a keen eye for design, enabling the creation of dashboards and workflows that drive adoption of ServiceNow and AIOps platforms.

Key Responsibilities

Design and implement user-centric dashboards and visualization solutions for operational and event data across ITSM and monitoring platforms.

Collaborate with stakeholders to understand requirements and translate them into intuitive UI/UX designs.

Integrate visualization components into ServiceNow and AIOps workflows, ensuring seamless user experiences.

Develop and optimize front-end solutions using modern frameworks (React, Angular, or similar).

Analyze user interaction patterns and continuously improve usability and accessibility of dashboards and portals.

Work closely with engineering teams to ensure data accuracy and performance in visualization layers.

Create and maintain documentation for visualization standards, design patterns, and integration points.

Required Skills

Strong understanding of UI/UX principles and best practices for enterprise applications.

Experience designing dashboards and visualization solutions for IT operations or similar domains.

Familiarity with ServiceNow platform and AIOps concepts.

Proficiency in front-end technologies (HTML, CSS, JavaScript) and frameworks such as React or Angular.

Ability to collaborate effectively with technical and non-technical stakeholders.

Exposure to event management tools and methodologies.

Experience with data visualization libraries (D3.js, Chart.js, or similar).

Knowledge of ITSM processes and operational workflows.

Understanding of cloud platforms and container orchestration technologies.

MongoDB and Python

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.