Customer Support Analyst

Title : Customer Support AnalystLocation : Lafayette, LA. Locals onlyDuration : 12 MonthsRate : $20/hr on c2cVisa Status : Any work StatusRelevant Experience: 5 Years Job Overview:We are seeking a customer-focused Customer Support Analyst to provide direct end-user support during email migration. This role supports users with configuration, troubleshooting, and migration readiness activities.We currently have a career opportunity for a Customer Support Analyst- Email Migration to join our team

Job Overview: We are seeking a customer-focused Customer Support Analyst to provide direct end-user support during email migration. This role supports users with configuration, troubleshooting, and migration readiness activities. Responsibilities: Provide end-user post migration support.Assist users with Outlook email configuration on desktop and mobile devices.Support and coordinate DNS updates related to the email migration.Escalate complex issues to engineering or infrastructure teams.Documen

Job Summary for Service Desk Support: We are seeking a Service Desk Support Analyst to provide first-level technical support to end users. This role involves troubleshooting hardware, software, and network issues while ensuring a high level of customer satisfaction and timely resolution of incidents. Job Qualifications and Responsibilities for Service Desk Support: Experience inService Desk / IT Support / Help Deskroles Strong knowledge of: Windows OS (Windows 10/11)Microsoft Office 365Basic ne

Job Title: Customer Support Analyst Email Migration Location: Lafayette, LA (Onsite 3 days/week) Job Summary:We are looking for a customer-focused Customer Support Analyst to provide end-user support during email migration. The role involves assisting users with configuration, troubleshooting, and ensuring a smooth transition. Responsibilities:Provide post-migration end-user supportConfigure and troubleshoot Outlook on desktop and mobile devicesAssist with email setup and issue resolutionSuppo