THIS IS ONLY A W2 JOB, NO C2C, AND 1099 BEFORE APPLYING FOR THE JOB Kindly read the complete job description, do not miss the Terms of Employment
Title: Product Marketing Manager
Location: Remote
Terms of Employment
W2 Contract, 6 Months
This is a Remote opportunity
Responsibilities
Create and execute comprehensive loyalty marketing strategies that drive rider frequency, retention, and lifetime value
Lead inbound and outbound marketing for loyalty programs, optimizing the customer journey from awareness to active program engagement
Develop and test novel loyalty program constructs that go beyond traditional rewards to build genuine rider affinity
Leverage deep customer insights to understand what drives rider loyalty, using research to inform program evolution and marketing approach
Monitor and analyze performance metrics including rides per rider, program adoption, engagement rates, and retention, using insights to optimize initiatives
Collaborate with Strategic Business Development, Product, Research, Design, and cross-functional partners to shape loyalty strategy and roadmap
Be the voice of the rider, ensuring loyalty programs and communications resonate emotionally while delivering business results
Tackle ambiguous problems with a strategic mindset, creating thoughtful recommendations for how to evolve and approach to loyalty marketing
Act as a thought leader within the organization, championing customer-centric approaches to building lasting rider relationships.
Required Skills & Experience
7+ years experience in marketing with 5+ years in loyalty marketing, retention marketing, or consumer engagement programs
Proven track record of designing and executing loyalty programs or retention strategies that drive measurable business outcomes
Experience applying behavioral psychology and customer insights to create emotionally resonant marketing experiences
Analytical thinker with experience in data-driven marketing. Ability to balance quantitative performance metrics with qualitative customer understanding
Strong interpersonal skills with the ability to collaborate, influence, and work cross-functionally with internal stakeholders across product, analytics, and business development
Extremely strong written and verbal communication skills. Comfortable presenting strategic recommendations to executive leadership
Thrives in fast-paced environments and can adapt quickly to shifting priorities.
Bias toward action with ability to identify opportunities and simplify complex problems
Passion for understanding what makes customers tick and translating insights into programs that drive loyalty
B2C, Consumer Tech candidate backgrounds