Overview
On Site
USD 74,000.00 - 82,000.00 per year
Full Time
Skills
Augmented Reality
Impact Analysis
Information Assurance
Information Architecture
Marketing Operations
SD
Instructor-led Training
Educational Technology
DoD
Video
Learning Management
Camtasia
Military
Leadership
E-learning
Blended Learning
Adult Education
Instructional Design
ADDIE
Articulate Storyline
RoboDemo
LMS
Evaluation
Training
People Skills
Innovation
Customer Service
User Experience
Information Management
Workflow
Documentation
Scalability
Organizational Skills
Regulatory Compliance
Accountability
Communication
Problem Solving
Conflict Resolution
Onboarding
Data Analysis
Systems Architecture
Provisioning
IT Security
Security Clearance
Value Engineering
Teamwork
Insurance
Health Care
Collaboration
SAP BASIS
Job Details
We offer remote work opportunities in the following locations ONLY: AK, AR, AZ, CO, DC, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA, WA, WI, WY.
ship Required - Our Department of Defense contract requires ship and a favorably adjudicated DOD background investigation for this position.
Veteran, Military Spouse or Military Affiliated are encouraged to apply!
Job Summary
The Instructional Designer Specialist is responsible for designing and developing engaging training content that supports TriWest employees and external stakeholders, including beneficiaries, Providers, and DHA employees. This role focuses on creating e-learning modules, instructor-led training materials, and blended learning solutions using established instructional design methodologies. The Instructional Designer Specialist collaborates with subject matter experts and training staff to ensure content accuracy and alignment with organizational goals.
Education & Experience
Required:
Bachelor's degree in instructional design, education, instructional technology, or related field or equivalent experience
be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation
3 years of experience in designing self-paced, instructor-led, blended learning, video, and e-Learning training programs
Experience with learning management systems (LMS) and authoring tools such as Articulate Storyline, Captivate, Rise, or Camtasia
Familiarity with adult learning theories and instructional design models (e.g., ADDIE, Kirkpatrick)
Preferred:
Experience in a healthcare or customer service environment
Knowledge of or experience with military culture is strongly preferred
Key Responsibilities
Partners with training leadership to identify learning gaps and propose strategic solutions.
Designs and develops instructional materials for e-learning, instructor-led, and blended learning formats.
Applies adult learning principles and instructional design models (e.g., ADDIE) to create effective training solutions.
Collaborates with subject matter experts to translate technical or complex information into clear, learner-friendly content.
Utilizes authoring tools (Articulate Storyline, Captivate, Rise) and LMS platforms to build and deploy training content.
Supports evaluation of training effectiveness through learner feedback and assessments.
Ensures compliance with organizational standards and industry best practices evolve.
Performs other duties as assigned.
Competencies
Communication / People Skills: Communicates clearly and persuasively with technical and non-technical stakeholders. Translates complex processes into user-friendly guidance for employees and managers. Drives alignment through well-informed recommendations and structured conversations.
Creativity / Innovation: Adapts quickly to organizational or technological changes. Applies best practices and lessons learned to improve future onboarding processes and respond to evolving access needs.
Empathy / Customer Service: Champions the end-user experience by ensuring employees are set up for success on day one. Maintains a service-oriented approach that balances operational requirements with empathy and support.
Information Management: Develops and maintains standardized onboarding workflows and documentation. Continuously evaluates and improves provisioning processes to increase efficiency, compliance, and scalability.
Organizational Skills: Effectively partners with HR, IT, Legal, Compliance, and business unit leaders to ensure alignment and accountability across the employee access lifecycle. Builds relationships to resolve bottlenecks and streamline communication.
Problem Solving / Analysis: Identifies issues and delays in onboarding processes through data analysis and stakeholder feedback. Proposes practical solutions to improve cycle time, reduce errors, and enhance the employee experience.
Technical Skills: Understands enterprise systems architecture and the requirements for provisioning user access to applications and platforms across departments. Able to work with IT, security, and system owners to navigate access protocols and ensure timely system availability.
Working Conditions
Regular and reliable attendance is required
Works in a standard office environment
Extensive computer work with prolonged sitting
Level II IT security clearance required
Company Overview
Taking Care of Our Nation's Heroes.
It's Who We Are. It's What We Do.
Do you have a passion for serving those who served?
Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve !
Our job is to make sure that America's heroes get connected to health care in the community.
At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.
Benefits
We're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:
TriWest job postings typically include a salary range, which can vary based on the specific role and location, but generally this position ranges from around $74,000 to $82,000 per year.
Equal Employment Opportunity
TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that supports diversity at every organizational level, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions based on merit and without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.
ship Required - Our Department of Defense contract requires ship and a favorably adjudicated DOD background investigation for this position.
Veteran, Military Spouse or Military Affiliated are encouraged to apply!
Job Summary
The Instructional Designer Specialist is responsible for designing and developing engaging training content that supports TriWest employees and external stakeholders, including beneficiaries, Providers, and DHA employees. This role focuses on creating e-learning modules, instructor-led training materials, and blended learning solutions using established instructional design methodologies. The Instructional Designer Specialist collaborates with subject matter experts and training staff to ensure content accuracy and alignment with organizational goals.
Education & Experience
Required:
Bachelor's degree in instructional design, education, instructional technology, or related field or equivalent experience
be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation
3 years of experience in designing self-paced, instructor-led, blended learning, video, and e-Learning training programs
Experience with learning management systems (LMS) and authoring tools such as Articulate Storyline, Captivate, Rise, or Camtasia
Familiarity with adult learning theories and instructional design models (e.g., ADDIE, Kirkpatrick)
Preferred:
Experience in a healthcare or customer service environment
Knowledge of or experience with military culture is strongly preferred
Key Responsibilities
Partners with training leadership to identify learning gaps and propose strategic solutions.
Designs and develops instructional materials for e-learning, instructor-led, and blended learning formats.
Applies adult learning principles and instructional design models (e.g., ADDIE) to create effective training solutions.
Collaborates with subject matter experts to translate technical or complex information into clear, learner-friendly content.
Utilizes authoring tools (Articulate Storyline, Captivate, Rise) and LMS platforms to build and deploy training content.
Supports evaluation of training effectiveness through learner feedback and assessments.
Ensures compliance with organizational standards and industry best practices evolve.
Performs other duties as assigned.
Competencies
Communication / People Skills: Communicates clearly and persuasively with technical and non-technical stakeholders. Translates complex processes into user-friendly guidance for employees and managers. Drives alignment through well-informed recommendations and structured conversations.
Creativity / Innovation: Adapts quickly to organizational or technological changes. Applies best practices and lessons learned to improve future onboarding processes and respond to evolving access needs.
Empathy / Customer Service: Champions the end-user experience by ensuring employees are set up for success on day one. Maintains a service-oriented approach that balances operational requirements with empathy and support.
Information Management: Develops and maintains standardized onboarding workflows and documentation. Continuously evaluates and improves provisioning processes to increase efficiency, compliance, and scalability.
Organizational Skills: Effectively partners with HR, IT, Legal, Compliance, and business unit leaders to ensure alignment and accountability across the employee access lifecycle. Builds relationships to resolve bottlenecks and streamline communication.
Problem Solving / Analysis: Identifies issues and delays in onboarding processes through data analysis and stakeholder feedback. Proposes practical solutions to improve cycle time, reduce errors, and enhance the employee experience.
Technical Skills: Understands enterprise systems architecture and the requirements for provisioning user access to applications and platforms across departments. Able to work with IT, security, and system owners to navigate access protocols and ensure timely system availability.
Working Conditions
Regular and reliable attendance is required
Works in a standard office environment
Extensive computer work with prolonged sitting
Level II IT security clearance required
Company Overview
Taking Care of Our Nation's Heroes.
It's Who We Are. It's What We Do.
Do you have a passion for serving those who served?
Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve !
Our job is to make sure that America's heroes get connected to health care in the community.
At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.
Benefits
We're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:
- Medical, Dental and Vision Coverage
- Paid time off
- 401(k) Retirement Savings Plan (with matching)
- Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
- Tuition reimbursement
- Paid volunteer time
TriWest job postings typically include a salary range, which can vary based on the specific role and location, but generally this position ranges from around $74,000 to $82,000 per year.
Equal Employment Opportunity
TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that supports diversity at every organizational level, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions based on merit and without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.