Job#: 3024428 Job Description:SharePoint Customer Engineer
Job Summary
We are seeking highly skilled and experienced SharePoint Customer Engineers to assist Microsoft enterprise customers with managing and overseeing SharePoint Online and SharePoint on-premises environments. The ideal candidate will provide best practice guidance to Microsoft enterprise customers to help ensure the stability, integrity, and efficient operation of their SharePoint Online and SharePoint on-premises platforms. This role requires a deep understanding of SharePoint architecture, administration, best practices, as well as Sharepoint troubleshooting experience and capabilities.
Responsibilities
- Administration and Management: Provide best practice guidance on day-to-day administration, support, and maintenance of the SharePoint Online and SharePoint on-premises environments.
- Deployment and Configuration: Provide guidance to Microsoft enterprise customers as they plan, design, deploy, and configure SharePoint solutions to meet business requirements.
- Security Management: Provide guidance to customers as they implement and manage security features withing Microsoft 365 to ensure the protection of SharePoint data and resources.
- Migration: Provide guidance to customers as they manage the migration of content from SharePoint on premises to SharePoint Online and OneDrive for Business.
- Help customers troubleshoot and gather information to help determine root cause of issues and problems that may occur in SharePoint Online and SharePoint on-premises environments.
- Performance Monitoring: Provide best practice guidance for monitoring SharePoint system performance, identifying issues, and executing performance tuning and optimization as needed.
- Training: Delivery training sessions and knowledge transfer to IT Admins and stakeholders on SharePoint features, functionalities, and best practices.
- Collaboration: Work closely with various teams, including IT, business units, and external vendors, to ensure seamless integration and functionality.
Technical Requirements
- In-depth knowledge and experience in working with SharePoint Online architecture, configuration, and administration.
- Proficiency in PowerShell scripting for SharePoint administration.
- Experience with SharePoint Online migration tools and techniques.
- Understanding and experience with managing and maintaining SharePoint on-premises farms and servers.
Soft Skills:
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills.
Ability to work independently and as part of a team.
Detail-oriented with strong customer relations skills.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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