Job Title: Sr QA Functional Tester
Location: Brooklyn, NY 11201 Hybrid
Duration: Long-term Contract
Company: PruTech Solutions, Inc.
About PruTech
Founded in 1998, PruTech is dedicated to problem-solving, creating solutions, and maintaining strong partnerships with its clients. PruTech serves a diverse list of clients in different industries from government to finance, retail, and manufacturing. PruTech has offices in New York City, Washington DC, North Carolina, and two nearshore offices in Mexico City and India.
NYC311 requires a QA Functional Tester who will be responsible for testing and quality assurance of changes to the Customer Service Management System (CSMS). The QA Functional Tester will be responsible for testing features of the Microsoft Dynamics CRM application and the online Portal.
The QA Functional Tester will be responsible for testing modifications to the 311 CSMS because of enhancements, defect fixes, platform upgrades or software maintenance among other things. Responsibilities include reviewing requirements for completeness and testability; preparing and coordinating test plans; developing and recording test cases; executing test cases and analyzing and reporting results.
TASKS:
Learn 311 business specifics, 311 systems based on Microsoft Dynamics CRM and processes and OTI application delivery standards and procedures.
Contribute to review of requirements and other project artifacts with the project team; provide QA comments and sign off.
Provide estimates for required testing efforts, collaborate with Project Manager to have testing tasks properly scheduled.
Load and maintain test scripts into the test management system, participate in loading and maintaining requirements in the appropriate system.
Maintain necessary documentation in SharePoint project site and other shared repositories.
Acquire / create / verify test data.
Execute test cases according to test plan.
Work with project teams to track, report and resolve defects using the test management system.
Assist support team in deployments.
Contribute to identifying appropriate test cases for sanity testing, regression testing.
Identify test scenarios suitable for test automation and automate them where applicable; Contribute to identifying scenarios for performance testing.
Make sure all assigned tasks status is properly reported and documented.
Execute all other QA tasks in the SDLC process.
Develop and own: Test Strategy & test plan; Detailed Test Cases; Test Scripts; Traceability matrix; Test estimates; Progress reports for test execution; Defect reports.
MANDATORY SKILLS/EXPERIENCE
At least 8 years of experience as a QA Analyst working with complex enterprise solutions.
Experience in using SLDC management system (like Azure DevOps, QC or JIRA) to track and execute test processes. Experience using Azure DevOps (former TFS, Cloud TFS, VSTS) is preferable.
Experience in covering requirements with test cases.
Must be able to assist in validation of technical requirements for integration between system components via real time and batch data transfers.
Experience with specifics of functional and compatibility testing of browser-based UI (HTML based).
Understanding of the test tasks specifics for HTML based UI vs desktop applications or thick clients .
Experience with at least one GUI based configurable querying or reporting systems (Dynamics CRM Advanced Quivery, Excel Power Query, OBIEE, MS Access, Crystal Reports).
Understanding the purpose and use of the test tools for APIs/Web services, like SoapUI or Postman.
Understanding specifics of various text file formats (CSV, XML, JSON) and their use.
Understanding the purpose and scope of performance testing process and tools.
Must be proficient computer user with experience using standard productivity tools including Microsoft Project, Word, Excel, PowerPoint, Visio for documents development and data preparation and handling.
Must be able to take strategic directions from executive management and participate in strategic planning activities throughout the lifetime of the project.
Must be able to see tasks through to completion without significant guidance.
Strong issue resolution and investigation skills.
Ability to articulate and document the steps taken to resolve an issue.
Excellent oral and written communication/soft skills and the ability to clearly articulate to all project members and stakeholders; must be a team player who works well with technical and non-technical resources.
Must take initiative, be a decisive decision-maker and show confidence in decisions made.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
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