Solution Quality Assurance (QA) Program Manager

RESPONSIBILITIES:
Kforce has a client that is seeking a Solution Quality Assurance (QA) Program Manager in Vancouver, WA.

Summary:
We are seeking a Solution QA professional to lead quality assurance execution for new solutions and app launches across the product pipeline. This is an individual contributor role responsible for end-to-end quality planning, validation, and release readiness. The individual will work cross functionally with engineering, product, GTM, customer support, and external partners to protect customer experience and business outcomes.

Duties Include:
* Provide QA leadership for all new solutions and app launches across the pipeline
* Own QA planning and execution across functional, regression, end to end (E2E), and SIV testing
* Define and maintain QA strategy, test plans, entry/exit criteria, and release readiness checkpoints

Release Readiness & Risk Management:
* Define release readiness criteria and provide clear go/no go recommendations
* Track and communicate quality status, risks, and mitigation plans to stakeholders
* Drive defect triage, deduplication, and root cause analysis, clearly reporting key findings and customer impact

Beta, Validation & Stakeholder Collaboration:
* Lead internal and external Beta programs, including planning, execution, issue triage, and exit reporting
* Partner with engineering, product, marketing, GTM, support, and legal/compliance to assess and influence business impact
* Coordinate QA activities across internal teams and external vendors/partners

REQUIREMENTS:
* 6-10 years of experience
* Engineering or software development background with strong understanding of the SDLC
* Hands-on experience in QA planning and execution for software, applications, or platform launches
* Experience with Agile/Sprint based development and CI/CD delivery models

Problem Solving & Execution:
* Strong capability in defect triage, root cause analysis, and quality risk assessment
* Ability to identify systemic issues, not just individual defects, and drive corrective action

Communication & Influence:
* Proven ability to work cross functionally and influence outcomes without direct authority
* Clear, concise communicator able to translate technical quality risks into business relevant insights for senior stakeholders
* Experience supporting consumer-facing apps, connected devices, or platform-based solutions
* Experience working with external development or QA vendors
* Familiarity with release governance, store submissions, and post launch quality monitoring

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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