ROLE: Sr. SAP Service Management -S/4HANA
DURATION: 6mo
Location: remote – 50% travel to San Diego, CA
Hiring Type: w2 only
Travel Type: Partial Remote (expenses paid)
Start Date: ASAP
SKILLS MATRIX:
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YES / NO
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Years
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1-5 Rating
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SKILLS REQUIRED
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SAP Service Management
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SAP Solution Quotation (SQ)
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Service orders
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Contracts and subscriptions
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Billing and revenue integration
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SAP SD
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SAP S/4 HANA
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SAP Order Management
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JOB DESCRIPTION
• Lead the design and implementation of SAP S/4HANA Service Management processes, including:
o Service orders
o Contracts and subscriptions
o Billing and revenue integration
• Design and configure Solution Quotations for complex, multi component service offerings (e.g., product + service bundles, subscription based services, usage based services).
• Define pricing, configuration, and dependency logic using Solution Quotation and related frameworks.
• Collaborate with business stakeholders to gather and document requirements, conduct fit to standard analysis, and identify gaps.
• Evaluate alternatives to workflow based overrides or heavy customization, validations, and approval mechanisms.
• Ensure alignment with cross functional processes, including:
o Finance, Revenue recognition
o SD / Order Management
o Digital payments and invoicing
• Lead or support SIT, UAT, and regression testing activities for Service Management and Solution Quotation scenarios.
• Prepare test scripts, execute test cycles, and support defect resolution.
• Support cutover, go live, and post go live stabilization activities.
• Produce high quality documentation, including:
o Functional Design Specifications
o Process flow diagrams
**Travel required - San Diego, CA - Travel is up to 50%
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