Hardware Technician

Description

We are looking for a detail-oriented Hardware Technician to join a plastics manufacturing organization in Coral Springs, Florida. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys hands-on technical work, follows established security procedures, and takes pride in completing tasks accurately and efficiently. In this role, you will support device preparation, software setup, encryption-related processes, and service requests while collaborating with team members to meet customer requirements. The position also calls for strong problem-solving skills, steady productivity, and a customer-focused approach to technical support.

Responsibilities:
Prepare hardware for customer delivery by installing required applications and completing encryption key configuration according to documented specifications.
Process service and repair requests with accuracy, ensuring each item is handled in line with quality and security expectations.
Provide first-level assistance to customers and coworkers by diagnosing basic hardware and software issues and resolving common technical problems.
Follow established compliance and security protocols consistently when handling devices, software, and sensitive configuration activities.
Track assigned work carefully, maintain an efficient pace, and ensure orders are completed correctly and on schedule.
Support inventory organization by helping monitor equipment locations, stock availability, and proper allocation of materials.
Collaborate with the deployment team to meet operational goals while adapting to shifting priorities and workload demands.
Contribute to additional technical and departmental tasks as business needs require.

Requirements

Prior experience in an IT, hardware support, deployment, or similar technical environment.
Working knowledge of Microsoft 365 applications, including Outlook, Excel, and Word.
Comfort using Windows operating systems in a work setting.
Ability to install hardware and software and perform basic troubleshooting independently.
Familiarity with customer support practices and clear technical communication.
Strong attention to detail with the ability to manage multiple tasks effectively.
Ability to remain composed and productive in high-pressure situations.
Experience with Active Directory is a plus.

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