Lab and Field Hardware Technician

Oakland, CA, US • Posted 3 days ago • Updated 3 days ago
Full Time
On-site
$40,000 - $60,000/yr
Fitment

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Job Details

Skills

  • LAN/WAN ESX
  • Hyper-V

Summary

Level: Mid junior (1 3 years relevant experience, or strong hands-on background with close supervision on unusual work)

Engagement: Full-time contract. Onsite/field work. Term and schedule with hiring manager.

Summary
Performs hands-on network and storage hardware work, basic lab host support, and shipping/inventory tasks. Follows runbooks and asks for help on complex or one-off issues. Does not own architecture or tool design.

Responsibilities

  • Network / appliances: NIC moves, swaps, bypasses, and chassis relocations; Tetra/specialty NIC installs; switch wiring; in-path and WAN LAN connectivity fixes.
  • Storage: Disk and storage-unit replacements; drive swaps and field replacements (non-RAID flows as directed); spare parts.
  • Logistics: Shipping, RMAs, peripherals; moving gear; PO/shipment tracking and inbound logistics.
  • Lab: Cabling, patching, power-on, wake/sleep; facility/lab access coordination.
  • Lab IT: ESX, Hyper-V / Windows Server hosts and LAN/WAN pairs (operate and troubleshoot with guidance).
  • Other: General troubleshooting; remote syslog/logging server replacement as runbooked; hardware inventory and retired-gear tracing; use of internal analytics/DB/service endpoints and credentials per process; password sync and locked lab accounts for non-LDAP flows as trained.

Qualifications

  • 1 3 years (or equivalent) with server/appliance hardware, cabling, and safe rack/transport work.
  • Basic hardware and network troubleshooting skills
  • Able to follow written steps, label work, and record serials/asset data.
  • Reliable for local transport when needed; clear written handoffs for shipments and RMAs.
  • Nice to have: exposure to containers, CI/CD and storage networks.

Conditions
Physical work and sensitive areas; background check and security/credential rules as required.

Success
Tasks complete, traceable, and handoff-ready; issues beyond scope are escalated early with clear notes.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 501494924
  • Position Id: 8977467
  • Posted 3 days ago
Contact the job poster
Paras Premchand Lallwani

Paras Premchand Lallwani

Recruitments | North America Talent Acquisition Group at Mphasis - USA Hiring @ MphasiS Corporation USA
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