Manager Of Application Maintenance

Description
The Manager of the Application Maintenance team is a key leadership role within Infrastructure & Operations (I&O), reporting to the Senior Manager of IT Operations. This position is responsible for providing L2/L3 maintenance and support for applications. This includes developing and implementing application maintenance processes, planning and executing maintenance activities, managing the retirement and consolidation of applications, and collaborating with other teams to support the implementation of new applications and services. Developing and maintaining standard operating procedures and documentation for the application maintenance team. Leading a team of technical experts and working closely with other I&O and IT teams to ensure the efficient operation and management of the application maintenance team to support I&O's goals and initiatives.
Essential Duties and Responsibilities
o Manage a team responsible for the maintenance and support of business applications in the I&O organization
o Develop and implement application maintenance processes and procedures, including software upgrades, patches, and bug fixes.
o Plan and execute effective, proactive maintenance activities, including corrective, preventive, adaptive, and perfective maintenance
o Plan and perform batch processes.
o Manage the retirement and consolidation of applications
o Provide maintenance and management support for middleware applications.
o Collaborate with other teams to support the implementation of new applications and services requiring maintenance services
o Develop and maintain standard operating procedures (SOPs) for the application maintenance team
o Develop and maintain documentation, including technical guidelines and performance metrics, to ensure consistency and accuracy in the management of applications
Skills
Project management, Management
Top Skills Details
Project management
Additional Skills & Qualifications
Education and Experience
o Bachelor's or Master's degree in Computer Science, Information Technology, or a related field
o 7+ years of experience in IT application support and maintenance, with at least 3 years in a management or leadership role
o Strong experience with application lifecycle management (ALM) methodologies and tools
o Proven experience in managing application maintenance and support services for a large and complex IT organization
o Experience with both custom-developed and packaged applications
o Familiarity with project management methodologies, such as Agile and Waterfall
o Strong knowledge of various programming languages and technologies, such as Java, .NET, SQL, and Oracle
o Ability to stay current with industry trends, technologies, and best practices related to Application Maintenance
o Demonstrated experience in managing and leading teams, including coaching and mentoring team members
o Familiar with ITIL or other IT service management frameworks
o Excellent communication and collaboration skills
o Strong problem-solving and analytical skills with the ability to drive and implement process improvements
Experience Level
Expert Level
Job Type & Location
This is a Contract to Hire position based out of Beloit, WI.
Pay and Benefits
The pay range for this position is $55.00 - $75.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Beloit,WI.
Application Deadline
This position is anticipated to close on May 29, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.