Business Support Analyst x 2

Business Support Analyst x 2 - Contract - Remote - $30.00 - $35.00/hr.

The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.

Applicants must be legally authorized to work in the United States. Sponsorship not available.

Our client is seeking a Business Support Analyst x 2 in for a remote opportunity.

Role Description

The Business Systems Analyst evaluates operational efficiency and analyzes business processes, data, and requirements to identify improvements and support strategic initiatives.
They gather and document stakeholder needs, translate them into clear technical and business specifications, and coordinate solution design and integration across applications and teams.
The analyst conducts qualitative and quantitative analysis, performs root cause evaluations, and recommends workflow, system, and control enhancements to improve performance and ensure compliance.
They lead or support testing activities-including test planning, case development, execution, and reporting-and collaborate with business units, ISD partners, and vendors to implement new products, services, and operational changes.
Additionally, the role monitors system performance, researches emerging technologies, and helps drive successful rollout and adoption of new capabilities.

Skills & Requirements

Evaluate operational efficiency and analyze business processes
Gather, document, and translate stakeholder requirements into technical & business specifications
Coordinate solution design and integration across systems, applications, and teams
Conduct qualitative and quantitative analysis to support improvements
Perform root cause analysis and recommend workflow, system, and control enhancements
Lead or support testing activities: test planning, test case creation, execution, and reporting
Collaborate with business units, ISD partners, and external vendors
Support implementation of new products, services, and operational changes
Monitor system performance and identify areas for optimization
Research emerging technologies to support strategic initiatives
Assist with rollout, adoption, and change management for new capabilities

Benefits/Other Compensation

This position is a contract/temporary role where Hays offers you the opportunity to enroll in full medical benefits, dental benefits, vision benefits, 401K and Life Insurance ($20,000 benefit).

Why Hays?

You will be working with a professional recruiter who has intimate knowledge of the industry and market trends. Your Hays recruiter will lead you through a thorough screening process in order to understand your skills, experience, needs, and drivers. You will also get support on resume writing, interview tips, and career planning, so when there's a position you really want, you're fully prepared to get it.

Nervous about an upcoming interview? Unsure how to write a new resume?

Visit the Hays Career Advice section to learn top tips to help you stand out from the crowd when job hunting.

Hays is committed to building a thriving culture of diversity that embraces people with different backgrounds, perspectives, and experiences. We believe that the more inclusive we are, the better we serve our candidates, clients, and employees. We are an equal employment opportunity employer, and we comply with all applicable laws prohibiting discrimination based on race, color, creed, sex (including pregnancy, sexual orientation, or gender identity), age, national origin or ancestry, physical or mental disability, veteran status, marital status, genetic information, HIV-positive status, as well as any other characteristic protected by federal, state, or local law. One of Hays' guiding principles is 'do the right thing'.
We also believe that actions speak louder than words.
In that regard, we train our staff on ensuring inclusivity throughout the entire recruitment process and counsel our clients on these principles. If you have any questions about Hays or any of our processes, please contact us.

In accordance with applicable federal, state, and local law protecting qualified individuals with known disabilities, Hays will attempt to reasonably accommodate those individuals unless doing so would create an undue hardship on the company. Any qualified applicant or consultant with a disability who requires an accommodation in order to perform the essential functions of the job should call or text .

Drug testing may be required; please contact a recruiter for more information.

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