Field Service Technical Support

Albuquerque, NM, US • Posted 30+ days ago • Updated 3 hours ago
Full Time
On-site
USD $20.00 - 24.00 per hour
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Job Details

Skills

  • Field Service
  • Technical Support
  • Project Management
  • Preventive Maintenance
  • Performance Management
  • Cabling
  • Routers
  • Switches
  • Network Design
  • Communication
  • A+
  • Computer Hardware
  • Network Security
  • Systems Analysis
  • Data Centers
  • IT Infrastructure
  • Servers
  • Storage
  • Computer Networking
  • IT Operations
  • Break/Fix
  • Hardware Troubleshooting
  • Operating Systems
  • Management
  • SAP BASIS
  • Law
  • IT Service Management
  • Innovation
  • Collaboration
  • Recruiting
  • Insurance
  • Finance
  • Professional Development
  • Training
  • Leadership
  • CompTIA
  • Customer Service
  • Career Counseling
  • Apex
  • Oracle Application Express

Summary

Job#: 3019407

Job Description:

IT Field Engineer

Apex Systems is looking to hire a Field Engineer to support one of our large federal clients here in Albuquerque, NM. If you or someone you know is interested, please send your updated resume to Cameron Ivey at

Schedule: Schedule TBD. During the 16-week training period, hours will be Monday to Friday, 9 AM to 5 PM.

Pay: $20-24/hr+ mileage reimbursement at $0.70/mile.

Duration: Start ASAP - long term contract

Candidate Requirements:
  • Requires 2-3 years of hands-on experience working with servers, cabling, workstations, routers/switches, and general network infrastructure.
  • This is a break/fix role, so candidates should have direct experience performing hardware repairs and replacements.
  • Must be proficient in replacing hardware components such as disk drives, memory DIMMs, and performing hotswaps and installations.
  • Prior experience working in data center environments is strongly preferred, including rack-and-stack work.
  • Must have strong communication skills and be comfortable interacting with clients.
  • CompTIA A+ certification is preferred but not required.

Job Responsibilities:
  • Resolve HPE hardware and software infrastructure issues (servers, network, security, etc.) using systems analysis techniques and procedures in support of HPE customer's data centers.
  • Analyze, troubleshoot, and resolve issues within IT infrastructure including HPE Enterprise systems, servers, storage, and networking.
  • Understand Data Center IT Operations environment and use software tools to perform day-to-day functions and troubleshooting.
  • Perform high volume/low impact tasks efficiently and knowledgeably.
  • Provide installation and break/fix support including component replacement, hardware troubleshooting, and operating system installation.
  • Proficiently perform data center support tasks with minimal guidance.
  • Demonstrate hands-on practical knowledge of systems and policies.
  • Manage operational tasks including resolving escalations and clearing blocking issues to enable continued delivery of datacenter support activities.


EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: apexsan
  • Position Id: BHJOB2374_3019407
  • Posted 30+ days ago

Company Info

About Apex Systems

Part of the Commercial Segment of ASGN Incorporated, Apex Systems is a leading global technology services company specializing in customizable industry-specific solutions that drive better results and transform businesses for over 25 years.

Delivering Value and Innovation

Apex Systems partners with global and Fortune 500 companies, leveraging cutting-edge technology through strategic alliances to drive businesses forward. These proven solutions and services combined with our unique deployment model that builds qualified, industry specific, fit-for-purpose teams fulfills our clients’ digital visions and achieves results. Our agility and obsession with providing value enables us to support an ever-evolving digital world.

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