IT Administrator

Description

We are looking for an IT Administrator to support and strengthen day-to-day technology operations in Ohio. This role is ideal for a systems specialist who can manage core infrastructure, resolve technical issues efficiently, and maintain a secure, reliable user environment. The position requires strong hands-on experience across Microsoft platforms, network support, virtualization, and security-focused administration.

Responsibilities:
Administer and support Windows-based systems, Microsoft Office applications, and Outlook to ensure dependable performance for end users.
Manage directory services and virtual infrastructure, including user access, system configuration, and ongoing platform maintenance.
Diagnose and resolve workstation and server issues using established Windows troubleshooting methods and system analysis tools.
Maintain network connectivity by addressing IP configuration problems and assisting with the setup and support of networking hardware.
Troubleshoot wireless performance concerns by identifying signal disruption, coverage limitations, and interference-related issues.
Contribute to infrastructure security by supporting device hardening, access controls, and compliance-aligned administrative practices.
Assist with the configuration, support, and issue resolution of network equipment while helping preserve a secure operating environment.
Participate in security testing activities, including vulnerability reviews and penetration testing support, to help identify and reduce risk.

Requirements

5+ years of experience in systems administration or IT infrastructure support roles.
Strong working knowledge of Active Directory, Microsoft Windows Server, and Windows 10 environments.
Proven experience supporting Microsoft Outlook and the broader Microsoft Office suite.
Hands-on familiarity with VMware administration and virtualized infrastructure support.
Solid understanding of networking fundamentals, including IP addressing, connectivity troubleshooting, and device configuration.
Experience working with wireless networking issues such as interference, signal behavior, and coverage optimization.
Knowledge of IT security practices, governance expectations, and vulnerability assessment processes.
Exposure to enterprise technologies such as Dell platforms and Citrix solutions is preferred.

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