Description
Support enterprise electronic security platforms including Access Control, Video Surveillance (CCTV), Emergency Communications, Infant/Pediatric Protection (RFID), Intrusion Alarm, and Visitor Management systems
Configure and maintain application-level system settings, user permissions, and device integrations
Perform system testing, validation, and deployment of vendor-supported upgrades and patches
Monitor scheduled data exchanges between electronic security systems and enterprise applications
Generate operational reports, audits, and system performance metrics
Coordinate service restoration and troubleshooting with the Help Desk, Network Services, and vendors
Support vendors and contractors during physical system installations, expansions, and upgrades
Participate in IT service management processes related to incident response, problem resolution, and system changes
Provide after-hours and on-call support for electronic security systems operations as required
Required IT & Technical Skills
Electronic Security Systems (ESS) / Physical Security Technology
Access Control - Software House CCure 9000
Video Management Systems - Milestone
Emergency Communications - Zenitel Stentofon
RTLS / RFID Infant & Pediatric Protection, Staff Duress - CenTrak
Intrusion Alarm Systems - DSC
Visitor Management Systems - HID SAFE
Windows Server (system hosting and application support)
Virtualized server environments (VMware vSphere)
Enterprise server hardware support (Cisco UCS, Dell)
Network fundamentals related to system connectivity (IP addressing, VLAN awareness)
Microsoft endpoint and systems management tools for application support purposes
Requirements
Active Directory, Microsoft Windows Server, MS Windows 10, Dell Technologies, Citrix Technologies, Electronic security, CCTV, RFIDs, Access Control, VMware, Enterprise servers, IP Addressing, IP address management, TCP/IP
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- Dice Id: rhalfint
- Position Id: 04080-0013377883
- Posted 4 hours ago