Job#: 3029433 Job Description: IT Business Analyst III
Location: Charlotte, North Carolina (Hybrid)Employment Type: ContractDuration: 12 monthsRole Overview
This position is for an IT Business Analyst to lead a domain within a Vulnerability Remediation Engineer team. This new team of analysts will provide strategic leadership, serve as experts on vulnerability remediation processes, and support the enterprise transition to ServiceNow. The role involves guiding and triaging issues related to security vulnerability management and serving as a key point of contact for application teams.
Key Responsibilities
- Lead a domain on the Vulnerability Remediation Engineer team.
- Prepare domains and the enterprise for the ServiceNow transition.
- Provide strategic leadership across ServiceNow and the domain to influence change.
- Serve as an expert on process, data, and stakeholders in an assigned domain of vulnerability remediation and patching.
- Deliver support for questions related to vulnerability management and patching via existing support channels.
- Act as a first-line liaison to Operations and Engineering teams performing vulnerability remediation.
- Identify opportunities for process and automation improvement.
- Serve as a point of contact for application teams to resolve vulnerability remediation issues.
- Coordinate activities across functional teams, remediate or escalate issues, and manage programs.
Required Qualifications
Experience: Experience with ServiceNow Vulnerability Management is required.
Technical Skills:- ServiceNow
- DevOps practices
Preferred Qualifications
- Experience with Confluence and vulnerability management is a strong plus.
- Previous experience within the specified client's domain, particularly in a CIO Application or CTI product portfolio.
- Strong project management, stakeholder management, and risk management skills.
- Ability to communicate, engage, and build partnerships with senior leadership.
- Strong organizational skills and ability to work in a fluid, fast-paced, collaborative environment.
Compensation & Benefits
The pay range for this position is between $50.00/hour and $53.56/hour. A comprehensive benefits package is available for eligible employees.
This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Apex uses a virtual recruiter as part of the application process. Click for more details.
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Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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