Desktop Support Technician

What You'll Need to Have: 5+ years of systems analysis and application development experience, with deep expertise in ServiceNow engineering focused on CMDB, CSDM, and APMStrong understanding of CMDB/CSDM relationship models including Technical and Business Services, application lifecycles, and service dependenciesProven experience integrating external data via ServiceNow Integration Hub and REST APIs to create consolidated data sourcesAdvanced knowledge of ServiceNow application framework with

About the Role We are hiring Data Center Technicians (L1 & L2) to support day-to-day operations in a fast-paced, high-growth environment. This role is open to both: Entry-level candidates looking to break into data centers (L1) Experienced technicians with hands-on hardware experience (L2) You'll be responsible for supporting server and network infrastructure, troubleshooting hardware issues, and ensuring reliable operations across the site. Responsibilities Install, rack, and deploy server and

Description We are looking for a skilled Application Support Analyst to join our team in Buffalo, New York. This role involves managing and supporting business applications, ensuring their optimal performance, and collaborating with vendors on hosted platforms. The ideal candidate will have a solid technical background, strong problem-solving skills, and the ability to work effectively in a fast-paced environment. Requirements A minimum of 3 years of experience in application support or a relate

This is an onsite position in Buffalo, NY. No relocation available, local candidates will be given preference. No 3rd party agencies. You will join our Support team, tackling complex incidents, documenting best practices, and driving continuous improvement across the service desk. Beyond technical expertise, you ll mentor junior engineers, influence process improvements, and help shape standards for scalable managed services delivery. Responsibilities: Implement, configure, and support Microsoft