Director of QA

Title: Director QA

Location: Richardson, TX (On-Site)

Key Responsibilities

Test Strategy & Planning

• Own and evolve the enterprise test strategy across functional, regression, automation, integration, and performance testing.
• Define and maintain testing standards, best practices, and quality metrics aligned to business goals.
• Partner with Product, Engineering, and DevOps to embed quality throughout the SDLC.
• Oversee automated test suites (UI, API, backend) and ensure integration into CI/CD pipelines; champion shift‑left testing.

Team Leadership & Management

• Provide strategic people leadership for Managers, Senior Delivery Leads, Test Architects, and cross‑functional QA/engineering teams.
• Mentor and develop leaders at multiple levels to strengthen organizational capability and technical excellence.
• Lead all core people‑management responsibilities: performance, career development, succession planning, and talent retention.
• Drive resource and workforce planning aligned with delivery priorities and long‑term objectives.
• Build a high‑performance culture centered on accountability, collaboration, quality, and continuous improvement.

Execution & Delivery

• Ensure all testing activities are delivered on time, within scope, and with high quality.
• Oversee defect triage, root cause analysis, and quality risk management.
• Provide clear, data‑driven quality insights to leadership and stakeholders.
• Continuously improve testing efficiency, reliability, and automation maturity.

Process & Quality Governance

• Maintain and strengthen QA processes, including test planning, test case management, and release readiness.
• Promote and enforce industry best practices across test strategy, automation, and quality governance.

Required Qualifications

• Director / Senior Director–level leader with experience overseeing Managers, Senior Delivery Leads, Architects, and cross‑functional engineering teams.
• 18+ years of total experience in QE/QA/Software Engineering with progressive leadership roles.
• 10+ years of direct people‑management experience leading multi‑layered technical organizations.
• Proven experience building and scaling QA organizations in enterprise environments.
• Strong hands‑on background in test automation (e.g., Selenium, Playwright).
• Solid understanding of CI/CD (Azure DevOps, GitHub Actions, Jenkins).
• Demonstrated success designing and executing enterprise test strategies.
• Experience working within Agile/Scrum delivery models.
• Strong analytical and communication skills with the ability to influence stakeholders.

Preferred Qualifications

• Experience with cloud‑based testing (Azure, AWS, Google Cloud Platform).
• Knowledge of performance testing tools (JMeter, LoadRunner, k6).
• Familiarity with API testing frameworks (Postman, REST Assured).
• Experience in large‑scale SaaS or enterprise platform environments.