AppDynamics Integration Specialist

Brooklyn, NY, US • Posted 21 hours ago • Updated 21 hours ago
Contract Corp To Corp
Contract Independent
Contract W2
No Travel Required
On-site
Depends on Experience
Fitment

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Job Details

Skills

  • AppDynamics configuration alert types severity and event management
  • ServiceNow Event Management and alert correlation rules
  • Alert normalization and severity mapping
  • Threshold configuration and noise reduction filtering
  • Incident management automation in ServiceNow
  • Integration between APM tools and ITSM workflows
  • Service mapping updates based on monitoring events
  • ITOM modules and monitoring integrations
  • Alert correlation and event grouping strategies
  • Incident lifecycle management and IT automation

Summary

Role: AppDynamics Integration Specialist           

Duration: 36 Months

Location: Brooklyn, NY

Tasks & Duties:

  • Define proper normalization of AppDynamics data (e.g., alert types, severity, and CI alignment).
  • Define thresholds and filters in AppDynamics to reduce noise and eliminate unnecessary events in ServiceNow.
  • Optimize ServiceNow alert correlation rules to group related alerts into actionable incidents.
  • Map AppDynamics alerts to ServiceNow’s Event Management rules and severity levels.
  • Create the automation rules for incident management and the updates to the Service Maps.

Required Skills:

  • Foundational knowledge of AppDynamics, including alert types, severity levels, and event configuration
  • Understanding of ServiceNow Event Management, alert correlation rules, and severity mapping
  • Ability to define alert thresholds and suppression filters to reduce noise in downstream systems
  • Basic knowledge of incident management automation rules in ServiceNow
  • Familiarity with service map updates triggered by monitoring events
  • Understanding of the relationship between APM (Application Performance Monitoring) data and ITSM workflows
  • 1–2 years of experience with AppDynamics administration or integration work
  • Exposure to ServiceNow Event Management or IT Operations Management (ITOM) modules
  • Experience with alert normalization and correlation in a monitoring-to-ITSM pipeline
  • Familiarity with IT automation concepts and incident lifecycle management
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 90987422
  • Position Id: 5251-3634-11780
  • Posted 21 hours ago
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