Role: Technical Project Manager

Location: Austin TX (Hybrid 3 days office 2 day remote)

Long term contract role

About the Role

We are seeking an experienced Technical Project Manager to lead complex technology initiatives across digital platforms and enterprise systems. The ideal candidate will manage cross-functional teams, drive end-to-end delivery, and align business objectives with technology outcomes through effective use of Agile and Waterfall methodologies. This role requires a hands-on leader who excels at planning, communication, and stakeholder engagement.

Key Responsibilities

• Own and manage the project plan and cross-functional dependency tracker, ensuring delivery milestones are aligned across product, design, and engineering teams.
• Collaborate with Product Managers and Product Owners to refine product scope, gather requirements, and maintain alignment with business priorities.
• Define and oversee instance and environment strategies in coordination with IT teams to ensure successful releases.
• Partner with the PMO to maintain a comprehensive RAID log, actively managing risks, issues, actions, and dependencies throughout all phases.
• Manage and optimize Azure DevOps boards, keeping tasks and user stories current while promoting effective collaboration across global technology teams.
• Lead key Agile ceremonies—sprint planning, daily stand-ups, retrospectives, and sprint reviews—to foster continuous improvement and adaptability.
• Apply Waterfall principles for structured project delivery and governance in large-scale or compliance-driven initiatives; define milestones, dependencies, and critical paths.
• Champion a hybrid delivery approach, selecting the most effective methodology based on project complexity and stakeholder needs.
• Oversee the QA testing process, managing test execution, defect triage, and resolution coordination across development and QA teams.
• Coordinate User Acceptance Testing (UAT) and ensure timely closure of bugs and issues, validating deliverables against defined acceptance criteria.
• Provide comprehensive stakeholder communications—including status reports, risk summaries, progress dashboards, and release timelines—to ensure transparency and alignment.
• Manage end-to-end go-live activities, from deployment preparation to post-launch stabilization, in partnership with Release Management and Technical Leadership.
• Support Hypercare operations by monitoring open IT items, ensuring quick resolution, and maintaining proactive communication with business teams.
• Ensure all project deliverables, approvals, and sign-offs meet organizational governance and TIcompliance standards.
• Drive performance analytics using Agile metrics (velocity, sprint completion rate) and Waterfall tracking indicators (milestone progress, critical path achievement).
• Mentor team members and stakeholders on Agile best practices, fostering collaboration and iterative delivery across technical and business functions.