Incident / Change / Problem Management Consultant

ITIL/ITSM Coordinator Chicago, IL / Dallas, TX (3 days onsite) 12+Months Role Overview: We are seeking 5 highly driven Incident / Problem / Change / Release Coordinators to join our growing Service Operations team. This role is critical to ensuring operational stability across enterprise platforms. The selected candidates will take full ownership of incidents from triage through resolution coordinating across technical teams to drive timely fixes, minimize business impact, and ensure structured

ITIL / ITSM CoordinatorLocation: Chicago, Illinois / Dallas, Texas (3 days onsite) Contract We are looking for ITIL/ITSM Coordinators with strong experience in Incident, Problem, Change, and Release Management to support enterprise service operations and ensure system stability. Key Responsibilities: Manage end-to-end incident lifecycle and lead major incident bridgesDrive root cause analysis (RCA) and problem resolutionCoordinate change requests, CAB meetings, and release activitiesEnsure SLA a

Job Title: Oracle Service Delivery Manager Location: Atlanta, GA or Dallas, TX (Onsite) Employment Type: Full-time Job Description: We are seeking an experienced Service Delivery Manager to oversee and ensure the successful delivery of IT and business services to our clients. The ideal candidate will manage service operations, lead cross-functional teams, and maintain high standards of customer satisfaction. Responsibilities: Manage end-to-end service delivery for assigned acco

Title: ServiceNow ITSM Consultant Location: Dallas, TX / San Francisco, CA / Cincinnati, OH Hybrid 3 days Duration: Long Term Key Responsibilities: Design, configure, and develop solutions within the ServiceNow ITSM module Implement and customize ITSM applications such as: o Incident Management o Problem Management o Change Management o Service Catalog o Knowledge Management Develop workflows, business rules, UI policies, client scripts, and integrations Collaborate with stakeholders to ga