Business Analyst (Order Management Systems) / (Seattle, WA)

Sterling OMS Digital Business Analyst / (Seattle, WA)

Contract Duration: Initial 6 Months

Role Overview

• We are seeking an experienced Digital Business Analyst specializing in Order Management Systems (OMS) to support high-impact digital and eCommerce initiatives.
• This contractor will deliver immediate value by translating complex business strategy into clear, actionable requirements that enable efficient, guest-centric solution delivery.
• With deep expertise in Sterling OMS (and strong preference for Blue Yonder Commits), this role plays a key part in accelerating backlog readiness, aligning solutions across teams, and reducing delivery risk across medium-to-large programs particularly during periods of transformation or peak delivery.

Importance of This Role

• Drives execution for critical digital and OMS initiatives
• Improves solution alignment between business, product, and technology
• Reduces delivery risk through clear requirements and strong technical collaboration
• Strengthens team capacity during large-scale initiatives and transformation efforts

What the Hiring Team Is Looking For

Successful candidates will clearly demonstrate:

• Sterling OMS Subject Matter Expertise - Proven hands-on experience with Sterling OMS, including functional analysis, issue resolution, enhancement requests, and a strong understanding of OMS data and validations. Ability to serve as a bridge between business stakeholders and technical teams is essential.
• Technically Savvy Business Analysis Skills - Strong experience creating and working with technical requirements, user stories, acceptance criteria, and process/data flows. Coding is not required, but technical fluency is critical.
• OMS Ecosystem Experience - Blue Yonder Commits experience is strongly preferred. Candidates without Blue Yonder will be considered if they demonstrate deep Sterling OMS expertise and experience working across complex OMS platforms.

Key Responsibilities

• Partner with Product Managers, Business Owners, Architects, and Technology teams to ensure requirements are clearly defined and understood
• Gather, document, and refine functional and technical requirements
• Ensure acceptance criteria is well-defined and aligned with business outcomes
• Facilitate requirement reviews and solution option discussions with technical teams
• Collaborate with product leadership to groom and prioritize the backlog
• Incorporate dependencies, architectural decisions, security, and privacy considerations into requirements
• Align with product managers on scope, sequencing, and delivery recommendations
• Utilize tools such as JIRA, Confluence, Miro, and business process documentation to drive alignment

Qualifications

• 5+ years of experience as a Business Analyst in an eCommerce or digital environment
• Strong expertise in Sterling OMS; Blue Yonder Commits experience preferred
• Experience supporting medium-to-large initiatives
• Experience working in both agile and waterfall delivery models
• Proven ability to translate business strategy into feature and delivery roadmaps
• Demonstrated ability to balance business needs with technical constraints while keeping the guest experience front and center

About the Team

• The Business Analyst team works closely with business, product, and technology partners to translate strategy into clear, actionable requirements.
• The team values strong facilitation, research, problem-solving, and collaboration to ensure aligned solutions that enhance the digital guest experience across platforms.

Job Type & Location
This is a Contract position based out of Seattle, WA.
Pay and Benefits
The pay range for this position is $60.00 - $85.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on May 12, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.