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Zuora Revenue Consultant

• Posted 1 day ago • Updated 1 hour ago

Contract W2

Contract Independent

Contract Corp To Corp

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Job Details

Skills

Zuora Revenue

Summary

Zuora Revenue Consultant

Pleasanton, CA - Hybrid - + Expenses paid

Note:

1. Zuora
- Contractors will do
- We need someone with experience in revenue
- Should be local to bay area OR travel 3-4 times every week to bay area .

Client office is in Pleasanton (will bear the travel expenses).

1 year contract

A Zuora Product Support (or Technical Support Engineer) role involves providing expert technical assistance to clients, troubleshooting revenue issues, and resolving bugs via tickets, chat, or phone. Key requirements include 2+ years of experience with the Zuora platform (revenue, workflows), strong SQL/API knowledge, and expertise in Order-to-Cash (O2C) processes.

Job Description

Key Responsibilities

Customer Support: Provide rapid, accurate, and high-quality analysis of production issues to ensure customer satisfaction.
Troubleshooting & Resolution: Diagnose, reproduce, and resolve technical issues within Zuora Revenue, and Payments.
Technical Expertise: Act as a subject matter expert on Zuora functionality, including Product Catalog, Bill Runs, Payment Runs, and API integrations.
Workflow & API Management: Configure and troubleshoot Zuora Workflows, REST/SOAP APIs, and external integrations (e.g., Salesforce, NetSuite).
Collaboration: Work directly with product, engineering, and customer success teams to escalate and resolve complex, critical bugs.
Documentation: Create and maintain documentation, knowledge base articles, and best practices for the Zuora Community.

Required Qualifications & Skills

Experience: 2 5+ years in application support, technical consulting, or SaaS implementation.
Technical Skills: Proficiency in SQL (Oracle preferred), API troubleshooting (REST/SOAP), and understanding data/object models.
Revenue recognition, invoice cycles, and Accounting (AR/GL).
Platform Knowledge: Deep knowledge of Zuora (Revenue/CPQ) and CRM/ERP systems like Salesforce or SAP.
Soft Skills: Excellent written/spoken English, analytical problem-solving abilities, and the capacity to work under pressure.

Education: Bachelor's degree in Computer Science, Engineering, or related technical field.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90962704
Position Id: 2026-175
Posted 1 day ago

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