Desktop Support / IT Support Specialist

Hartford, CT, US • Posted 1 hour ago • Updated 1 hour ago
Contract W2
12 Months
No Travel Required
On-site
$44 - $46/hr
Fitment

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Job Details

Skills

  • Microsoft Windows
  • Policies and Procedures
  • Project Coordination
  • Project Management
  • IOS Development
  • Leadership
  • Management
  • Microsoft
  • Network
  • Computer Networking
  • Customer Facing
  • Customer Service
  • Laptop
  • Servers
  • Technical Support
  • Telephony
  • VoIP
  • AV
  • Audiovisual
  • Collaboration
  • Communication
  • Computer Hardware
  • Documentation

Summary

Title: Desktop Support / IT Support Specialist Job ID: 26-02964 Location: Hartford, CT (Onsite) Duration: 12 months on W2 contract

Required Skills:
  • 3+ years of customer-facing IT support experience
  • Experience supporting desktops, laptops, servers, networks, Audio/Video, and VOIP systems
  • Strong troubleshooting and customer service skills
  • Active Driver s License
  • High School Diploma or equivalent

Job Summary

Seeking an experienced IT Support Specialist to provide onsite technical support for desktops, laptops, network equipment, servers, Audio/Video systems, telephony, and related technologies. The role involves installation, troubleshooting, project coordination, and end-user support in a fast-paced enterprise environment.

Key Responsibilities:
  • Install, configure, and support workstations, servers, network, AV, and voice systems
  • Troubleshoot hardware, software, network, and infrastructure issues
  • Lead and support IT projects and technology deployments
  • Provide exceptional customer service and technical support
  • Coordinate with internal IT teams, engineers, and business stakeholders
  • Maintain documentation and follow IT policies and procedures.

Preferred Skills:
  • Advanced knowledge of Windows OS and Microsoft Office
  • Experience with Mac/iOS environments
  • Knowledge of networking, VOIP, collaboration tools, and server technologies
  • Strong communication, leadership, and project management skills
  • Ability to manage multiple priorities in a dynamic environment
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: sunrise
  • Position Id: 26-02964
  • Posted 1 hour ago
Contact the job poster
Raghu Mysore

Raghu Mysore

Delivery Manager @ Sunrise Systems, Inc.
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