Salesforce B2B Commerce Cloud Technical Lead/Architect to lead the design and implementation of scalable, enterprise-grade B2B commerce solutions on Salesforce. This role will be critical in defining the overall commerce architecture, guiding development teams, and ensuring seamless integration with upstream and downstream systems such as Order Management, ERP, and third-party platforms.
The ideal candidate will have deep expertise in Salesforce B2B Commerce Cloud, strong architectural experience across Sales/Service/Experience Cloud, and hands-on knowledge of integrations and complex data models common in B2B commerce scenarios.
Key Responsibilities
Architecture & Solution Design
- Own the end-to-end architecture of Salesforce B2B Commerce Cloud implementations.
- Design scalable, secure, and high-performing B2B commerce solutions aligned with business needs.
- Define reference architecture, integration patterns, and best practices for Salesforce Commerce implementations.
Salesforce B2B Commerce Cloud
- Lead configuration and customization of Salesforce B2B Commerce Cloud (catalogs, pricing, buyer groups, stores, entitlements).
- Design solutions supporting complex B2B scenarios such as contract pricing, account-based buying, approval workflows, and custom checkout flows.
- Guide teams on extensibility using Apex, LWC, APIs, and Commerce extensibility frameworks.
Integrations & Data
- Architect integrations with Order Management Systems (OMS), ERP (SAP, Oracle, NetSuite, etc.), payment gateways, tax engines, and external fulfillment systems.
- Design data models and data flows across Salesforce clouds and external platforms.
- Ensure data consistency, performance, and scalability.
Technical Leadership
- Act as the technical lead for commerce initiatives, working closely with product owners, developers, QA, and DevOps teams.
- Conduct design reviews, code reviews, and ensure adherence to Salesforce best practices.
- Mentor and guide Salesforce developers and junior architects.
Stakeholder Collaboration
- Partner with business stakeholders to translate business requirements into technical solutions.
- Present solution architectures and trade-offs to business and IT leadership.
- Support estimation, planning, and delivery across agile programs.
Required Skills & Qualifications
Salesforce & Commerce Expertise
- 8+ years of overall Salesforce experience with strong hands-on experience in Salesforce B2B Commerce Cloud.
- Proven experience designing and delivering end-to-end B2B commerce implementations on Salesforce.
- Strong understanding of Sales Cloud, Service Cloud, and Experience Cloud in commerce-led solutions.
Technical Skills
- Expert-level knowledge of:
- Apex, Lightning Web Components (LWC)
- Salesforce APIs (REST/SOAP), Platform Events
- Integration patterns and middleware (e.g., MuleSoft – nice to have)
- Solid understanding of Salesforce security, sharing, and performance optimization.
Architecture & Delivery
- Experience defining enterprise architecture, data models, and integration strategies.
- Familiarity with CI/CD, DevOps, and Salesforce deployment tools.
- Strong understanding of Agile/Scrum delivery models.
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