Job#: 3031608 Job Description: Agile Scrum Master
Location: Charlotte, North Carolina (Onsite)
Employment Type: Contract
Role Overview
This is a high-visibility role for a senior professional focused on Agile leadership, Jira expertise, and executive reporting. The position requires a trusted delivery leader who can manage projects, drive continuous improvement, and translate complex data into actionable insights for leadership. This role offers the opportunity to shape Jira strategy, influence how teams work, and make a measurable impact across multiple initiatives.
Key Responsibilities
- Partner with Product Owners and delivery teams to ensure backlog readiness and prioritization.
- Actively remove impediments, manage risks, and resolve dependencies across teams.
- Manage delivery timelines, milestones, and dependencies for multiple initiatives.
- Serve as a Jira subject matter expert, designing and optimizing boards, workflows, and dashboards.
- Define standards for Jira usage, including story structure, estimation, and reporting consistency.
- Design and deliver executive-level reporting that communicates progress, risks, and trends.
- Develop and maintain dashboards and reports using Jira, Excel, Tableau, or similar tools.
- Coach teams on Agile principles and Scrum practices to foster accountability and continuous improvement.
Required Qualifications
Experience: 5+ years of experience as a Scrum Master, Agile Project Manager, or a similar role in hybrid Agile environments.
Technical Skills: Expert-level experience with Jira, including configuration, dashboards, workflows, and reporting. Strong experience creating metrics and visualizations using tools like Excel or Tableau.
Professional Skills: Demonstrated ability to create and present executive-level reports. Strong facilitation, communication, and stakeholder management skills. Proven ability to influence teams, drive adoption of best practices, and manage multiple priorities.
Preferred Qualifications
- Scrum Master certification (CSM, PSM, or equivalent).
- Experience working in large or complex enterprise environments.
- Experience supporting multiple teams or cross-functional programs.
- Background in process improvement, delivery transformation, or Agile coaching.
This employer is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. This employer will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
Apex uses a virtual recruiter as part of the application process. Click for more details.
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Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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