DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.
QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).
Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.
Job Title: Enterprise Project Manager
Location: Columbia, SC
Duration: 12 Months
Locals Only
Scope of the project:
The division of program management is tasked with providing enterprise project management and coordination across multiple functional teams and admin divisions. This project scope includes:
- Creating and maintaining detailed project plans for enterprise level initiatives.
- Establish and provide timely and accurate updates for project activities within the agency SharePoint portfolio tool.
- Supporting collaborative teams across admin and client agencies.
- Overseeing assigned projects within admin to adopt a citizen/customer focused mindset.
- Partnering with state agencies, as assigned, to assist with project management related tasks.
- Implement continual Project Management improvement and adhere to industry best practices
- Measuring and reporting on the successes and business value of completed projects as directed by the department’s strategic plan
- Assist program administrators with establishing a repeatable and adaptable process to manage, oversee and report on applicable projects.
Daily duties/responsibilities:
This implementation assistance would include, but is not limited to:
- Responsible for overall coordination, status reporting and stability of project-oriented work efforts.
- Establishes and implements project management processes and methodologies to ensure projects are delivered on time, within budget, adhere to high quality standards and meet customer expectations.
- Responsible for creating project plans and teamwork assignments, directing and monitoring work efforts on a daily basis, identifying resource needs, performing quality review; and escalating functional, quality, timeline issues appropriately.
- Responsible for tracking key project milestones and adjusting project plans and/or resources to meet the needs of customers.
- Coordinates communication with all areas of the enterprise that impacts the scope, budget, risk and resources of the work effort being managed.
- Assists program manager(s) in partnering with senior management of the business community to identify and prioritize opportunities to achieve the goals of the enterprise.
- Coordinate Cross-Project Activities
- Formulate, Organize and Monitor Inter-Connected Projects
- Monitor and support deadlines, budgets and activities
- Apply Change, Risk and Resource Management
- Collaborating with agencies to provide recommendations
- Document all meetings attended, directives, and significant phone conversations.
- Develop and deliver professional technical program updates to senior management and project stakeholders.
- Communicates with leadership (business and it) to make them aware of program strategy, direction and changes.
- Responsible for tracking key project milestones and recommending adjustments to project managers
- Must possess extensive knowledge and expertise in the use of project management methodologies and tools.
Additional duties/skills:
- Simultaneously manage multiple work efforts
- Strong schedule management and resource planning skills
- Ability to work at a high-volume and fast pace
- Strong collaborator and strong ability to meet deadlines
- Manage regulatory compliance projects
- Ability to identify, map, and re- engineer business processes
- Thorough understanding of project/program management techniques and methods
- Excellent communication skills
- Excellent problem-solving ability
Required education/certifications:
- B.A. in information technology or related field; 10 years’ of relevant work experience in Enterprise Project Management may be substituted in lieu of education.
- Minimum 8 years of experience in management of large projects
- Excellent knowledge of performance evaluation and change management principles
Preferred education/certifications:
- Project management professional university degree in a related subject
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