Amazon Connect / Lex Conversational Design Engineer

Hi, Job SummaryWe are seeking an experienced Amazon Connect / Lex Conversational Designer to design and build IVR and self-service contact flows within an Amazon environment. This role will support 9 business units, focusing on intuitive caller experiences, authentication, intelligent routing, and conversational automation.Key ResponsibilitiesDesign and build Amazon Connect IVR/contact flows.Develop and optimize Amazon Lex intents, utterances, and NLU models.Implement caller authentication using

JOB TITLE: Amazon Connect Developer Lex & Lambda Location: Remote within USA Openings: 5 Experience: 712 Years Job Summary We are seeking experienced Amazon Connect Developers with strong hands-on expertise in Amazon Connect, Amazon Lex, and AWS Lambda to design and develop enterprise cloud contact-center solutions. This is a development and implementation-focused position, not an Amazon Connect administration role. Candidates should have hands-on experience building IVR/contact flows,

Job Summary: We now need someone with experience working at a Lead level. We are working to redesign a CI/CD pipeline for Amazon Connect so the pipeline uses AI to accelerate feature creation & delivery. Well need a lead whos skilled in this area. The skillset includes experience in designing, implementing, and supporting cloud-based contact center solutions. Strong hands-on expertise in Amazon Connect, Amazon Lex, AWS Lambda, Harness, CI/CD pipelines, Terraform, and GitHub Actions, with proven

Business Systems Analyst Amazon Connect Contact Center Location: Open Remote Job Type: C2C/W2/1099 Duration: Long term If Amazon Connect experience is not available, we are open to considering candidates with experience in other Contact Center/Voice Cloud platforms, such as Twilio, Five9, Genesys, or similar platforms. Job Overview We are seeking a Business Systems Analyst with strong experience in Amazon Connect-based contact center solutions to support contact center transformation, IVR mode