Business Analyst

Title: Business Analyst

Location: Boston, MA — Hybrid

Job Type: Contract (37.5-hr work week)

Job Description:-

Supports a technology program office by translating business and operational needs into clear documentation. Acts as a liaison between business stakeholders, technical teams, vendors, and program leadership. Also serves as the program's SharePoint librarian, maintaining organized and audit-ready documentation.

Key Responsibilities

• Business Analysis Liaison
  • Serve as the bridge between IT leadership, program managers, vendors, and cross-agency partners to align on requirements and deliverables.
• Requirements Documentation
  • Elicit, document, validate, and maintain business and functional requirements, including user stories, acceptance criteria, process flows, and traceability matrices.
• Meeting Facilitation & Governance
  • Lead or support governance and project coordination meetings; capture and distribute meeting minutes, decisions, and action items.
• SharePoint Administration
  • Serve as SharePoint Librarian — maintain organized, version-controlled program documentation and governance records with proper metadata and records management.
• UAT Support
  • Support UAT preparation, test scenarios, defect triage, and validation of delivered solutions against documented requirements.
• Procurement & Contract Support
  • Assist with procurement planning, contract visibility, and solution evaluation documentation for vendor-led implementations.
• Workflow & Data Analysis
  • Analyze current and future-state workflows, data flows, and system interactions to support gap analysis and interoperability planning.

Technical Skills

• Business Analysis: Requirements documentation, user stories, acceptance criteria, gap analysis, traceability matrix, business rules, use cases.
• Process & Data: Process flows, current/future-state workflow analysis, data mapping, interoperability.
• SharePoint: Microsoft SharePoint administration, document version control, metadata management, records management.
• Tools: Diagramming tools (e.g., Visio or equivalent), project tracking tools, and documentation platforms.
• Domain Knowledge: Healthcare IT, Public Sector / Medicaid / HHS, federally funded programs (preferred); IT governance and procurement support.

 Qualifications

• Bachelor's degree in Business, Information Systems, Public Health, or a related field (or equivalent experience).
• 3+ years of experience in a Business Analyst or similar role.
• Experience with Medicaid, Health & Human Services, rural health, or federally funded programs is a strong plus.
• CORI background check and valid photo ID required for onboarding; candidates must be available to sign a telework agreement.