ServiceNow Solutions Architect

• Location: REMOTE
• # of Positions: 1
• Eligibility: Open
• Client Name / Domain: DX
• Bill Rate: $?? per hour
• Employment Mode: Contract / Corp-to-Corp
• Contract Duration: 6+ mos. Contract
• Experience: 14+ years
• Skills: ServiceNow  CMDB, ITSM, ITOM, Discovery, Event Management, CMDB, Service Mapping, ITIL, Customer Presentation, Flawless Communication

The Ask? Client is looking for a ServiceNow Solutions Architect ( CMDB) to lead the design and implementation of integration architecture, CMDB health and governance, and Active Directory/Exchange integrations. The ideal candidate will be a deep subject matter expert in ServiceNow''s capabilities, possessing a strong understanding of enterprise architecture principles and best practices. You will be instrumental in translating business requirements into scalable, robust, and secure ServiceNow designs.  Must have a solid and progressive consulting experience and a proven record of successful ServiceNow engagements

Skills and Experience

• Experience in design and implementation of integration architecture.
• Strong proficiency in ServiceNow CMDB health and governance, and Active Directory/Exchange integrations.
• Excellent communication and interpersonal skills.
• Must have a thorough understanding of enterprise architecture principles and best practices.
• Must have a solid and progressive consulting experience and a proven record of successful ServiceNow engagements.
• Ability to work effectively with stakeholders and IT teams to gather requirements and develop solutions.
• Familiarity with project management methodologies, such as Agile or Waterfall.
• Certified ServiceNow System Administrator
• ServiceNow certifications -
  • Certified Implementation Specialist in ITSM, ITOM – Discovery, Service Mapping, Event Management.
  • ITIL v3 certification
• Excellent analytical and problem-solving skills
• Excellent verbal and written communication skills
• Strong presentation development and Customer Presentation skills
• Successful teamwork experience & demonstrated leadership abilities

Roles and Responsibilities:

• Lead the architectural design and development of ServiceNow solutions, ensuring alignment with business objectives, technical standards, and ServiceNow best practices. 
• Define architectural patterns, blueprints, and roadmaps for ServiceNow integrations and CMDB. 
• Create detailed design documentation, including technical specifications, integration patterns, data models, and architectural diagrams. 
• Design and implement complex integrations between ServiceNow and various enterprise systems using a variety of methods, including Integration Hub, REST/SOAP APIs, MID Servers, JDBC, etc. 
• Develop comprehensive integration strategies, patterns, and governance models. 
  Provide expert guidance on integration technologies, data mapping, transformation, and security. Leverage ServiceNow Integration Hub spoke capabilities to streamline and automate integration processes. 
• Design and develop custom spokes as needed to meet unique integration requirements. 
  Establish best practices for Integration Hub usage and maintenance. Architect and implement strategies for maintaining a healthy, accurate, and governed Configuration Management Database (CMDB). 
• Define CMDB data models, CI class structures, relationships, and data sources. 
• Develop and implement CMDB governance policies, processes, and reporting mechanisms to ensure data quality and integrity. 
• Oversee the implementation of Discovery, Service Mapping, and other CMDB population methods. 
• Design, implement, and optimize integrations with Active Directory for user provisioning, authentication, group management, and other identity-related services. 
• Architect and deploy integrations with Microsoft Exchange or other email platforms for incident creation, notification, and other workflow automation. 
• Act as a trusted advisor to business stakeholders and technical teams, providing expert guidance on ServiceNow capabilities and limitations. 
• Mentor and guide junior developers and administrators on technical best practices and architectural principles. 
• Lead technical discussions, present solutions, and obtain consensus from diverse stakeholders. 
• Ensure designed solutions are performant, scalable, and resilient for enterprise-level usage. 
  Identify and mitigate potential architecture risks and performance bottlenecks. Stay current with new ServiceNow features, releases, and industry trends. 
• Recommend and implement continuous improvements to existing ServiceNow implementations and architectural patterns.
• Must have subject matter experitse in Integration hub

Why Join Us?

At TechPeople / AscendWorksNow, we move beyond standard implementations. We are building the future of autonomous enterprise operations. You will have the autonomy to design cutting-edge solutions for global clients and work alongside a team with decades of industry-leading expertise.

RESPONDENTS [ please read carefully ]

U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. Any equivocation or misrepresentation will be reported to USCIS and BBB.

ABOUT US (Equal Opportunity Employer)

At TP USA we are proud to celebrate diversity of people for the benefit of our employees, our products, and the global community we all belong to. It is the policy of TP USA Inc., and its subsidiaries, to provide equal employment opportunities to all employees and applicants for employment. All employment practices such as recruitment, selection, promotions, and other terms and conditions of employment are administered in a manner designed to ensure that employees and applicants for employment or services are not subjected to discrimination on the basis of age, race, color, sex, sexual orientation, gender identity, national origin, ancestry, medical condition, disability, marital status, religious or political preferences or union affiliation.