Genzeon, an AI and automation company with deep engineering and data expertise, dedicated to serving the healthcare and retail industries. Our platform solutions – including HIP One, CompliancePro Solutions, and Patient Engagement Solutions – empower organizations to scale innovation and transform outcomes.
Genzeon is a global community of innovators and problem-solvers, with a culture built on inclusion, flexibility, and purpose-driven work. With four global delivery centers, we support providers, payers, Healthtech, and retail organizations worldwide.
Genzeon has an exciting opening for Solution Architect — Healthcare PA Automation to join our dynamic team.
Solution Architect — Healthcare PA Automation
Location: US
About the Role
This role sits at the top of the technical stack for Genzeon''s PA automation vertical. You will own the architecture — not just the implementation — of a payer-side Prior Authorization automation product being co-built with UiPath''s product team and deployed across multiple design partner clients.
Where the Business Analyst translates clinical workflows into requirements and the Senior Developer turns blueprints into bots, you are the person who defines what gets built, how the pieces connect, and whether the system will hold up at scale. You will make platform decisions, own the technical relationship with UiPath''s product team, and be accountable for whether the architecture delivers in production — across multiple payer clients simultaneously.
This role requires someone who has done this before: taken a complex, multi-system healthcare automation problem from a blank whiteboard to a live, client-facing product.
What You''ll Do
- Own end-to-end solution architecture across the UiPath platform — IXP, Orchestrator, AI Center, Action Center, Document Understanding, Communications Mining, and Data Service — with deliberate decisions at each layer, not just coverage
- Define the integration architecture for healthcare system connectivity: Epic (FHIR R4), MCG API, MHK, Availity, Optum, payer portals, and document repositories; make and defend build vs. buy decisions for each connector
- Translate PA workflow logic — across specialty categories including DME, PT/OT, oncology, and pharmacy — into automation blueprints that the development team can execute against without ambiguity
- Define data models governing PA intake, clinical evidence extraction, rules decisioning, letter generation, and downstream system updates; ensure those models are consistent across client deployments
- Design reusable automation components and cross-client architectural patterns that allow the product to scale beyond individual implementations without rearchitecting from scratch each time
- Lead technical discovery and process shadowing at design partner client sites — independently assessing current-state environments, identifying integration constraints, and scoping what is and isn''t automatable before commitments are made
- Own the technical design review process with UiPath''s product team, driving alignment on platform capability usage, roadmap dependencies, and co-build responsibilities
- Serve as the technical authority in client-facing conversations — capable of presenting architecture to a payer CIO, a UiPath solutions engineer, and a clinical informaticist in the same meeting
- Guide and quality-review the Senior Developer''s output — ensuring bots are built to spec, exception handling is sound, and the implementation matches the design intent
- Define the framework for HIPAA/PHI-compliant automation design across all processes and enforce it consistently across the team
- Evaluate emerging UiPath platform capabilities (agentic automation, LLM integration, document understanding) and make deliberate recommendations about when and how to incorporate them into the product architecture
What You Bring
- 7+ years in healthcare IT, with at least 3 of those years in a solution architecture, technical lead, or principal engineer role — not just senior development
- Demonstrable architecture ownership: you have a specific example of a multi-system healthcare automation product you designed from scratch, took to production, and can speak to the decisions you made and why
- Deep UiPath platform fluency — you know where IXP, AI Center, and Action Center are genuinely useful and where they add unnecessary complexity; you have opinions, not just familiarity
- Healthcare payer domain knowledge — you understand how PA workflows differ across lines of business and specialty categories, and you know enough about clinical criteria, UM platforms, and payer operations to have credible conversations with clinical SMEs without a translator
- FHIR R4 API integration experience, ideally with Epic and at least one additional payer or UM platform
- Experience designing automation that interacts with clinical systems (EHR, claims, UM platforms) in HIPAA-compliant environments, with a clear understanding of PHI handling requirements at the architecture level — not just the bot level
- Strong technical documentation: you produce SDDs, architecture decision records, integration specs, and data models that developers can build from and clients can sign off on
- Proven ability to lead technical discovery independently at client sites and translate ambiguous operational environments into structured automation scopes
- Client-facing credibility — you can hold a technical design review with a vendor product team and a business requirements session with a payer operations director in the same day
Nice to Have
- UiPath Solution Architect or Advanced Developer certification
- Experience with MHK (MedHOK), Guiding Care, Jiva, or HealthEdge UM platforms
- Familiarity with CMS interoperability rules (CMS-0057), NCPDP ePriorAuth standards, or Da Vinci implementation guides
- Python or ML integration experience for clinical NLP, document understanding, or unstructured data extraction from PA-related documents
- Prior experience in a health IT vendor, digital health startup, or managed care organization where you owned a product''s technical direction — not just contributed to it
- Exposure to agentic automation frameworks or LLM-augmented workflow design in a healthcare context.
Why This Role
Most architecture roles in healthcare IT are maintenance and governance work — reviewing what others built and keeping the lights on. This one isn''t. You will be defining the technical foundation of a new PA automation product from the ground up, working alongside UiPath''s product team as a co-build partner, and deploying across real payer clients with measurable operational outcomes. The decisions you make in the first six months will shape how this product scales for years. If that kind of ownership appeals to you, we should talk.
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