HMG America LLC is the best Business Solutions focused Information Technology Company with IT consulting and services, software and web development, staff augmentation and other professional services. One of our direct clients is looking for iAutomate SME in Remote. Below is the detailed job description.
Location: Remote
Experience: 6 12 Years
Designation: Senior Automation Engineer
Visa : USC
Role Overview:
We are looking for highly skilled Automation Engineer specialized in Runbook Automation, Orchestration and DevOps with deep expertise in Runbook Automation, Ansible or vRO and automation workflows on private and public cloud environments. The ideal candidate should have a strong background in Python, .NET, MSSQL, Operating System (Windows / RHEL) and ITSM along with hands-on experience in PowerShell, Bash scripting, API integrations, Ansible and Active Directory.
This role requires deep knowledge of Automation, VMware vSphere, Public Cloud services, storage, networking, and backup across AWS, Azure, Google Cloud Platform, and private cloud solutions. The Engineer will be responsible for developing, integrating, and optimizing iAutomate workflows while ensuring seamless identification and addition of new use cases.
Key Responsibilities:
Cloud Automation & Development:
- Strong Knowledge of Runbook Automation Tools.
- Strong knowledge of ITSM (SNOW / Cherwell / BMC Helix etc.,)
- Strong Knowledge of Azure DevOps, CI-CD Pipeline, Ansible.
- Strong knowledge on Metadata, Tags and Regex.
- Build and maintain RESTful API and SOAP-based integrations to interact with ITSM, PAM, CI-CD Pipeline and Runbook Engines.
- Develop custom automation scripts using .NET, Python, PowerShell, Bash to automate remediate incidents, SR's and CR's for on-premise, Public Cloud and Network Infrastructure.
- Develop and implement robust automation workflows to auto remediate Incidents, SR's and CR's.
- Develop and maintain automation solutions using Python, PowerShell, Bash.
- Optimize database interactions using MSSQL (Stored Procedures, Indexing, Query Performance Tuning).
- Ensure automation code quality, reusability, and scalability by following best practices.
- Able to troubleshoot SQL, API Based Integrations, Ansible and Runbook Automation tools.
- Integration with CI/CD pipelines for cloud automation using Git, Jenkins, Azure DevOps etc.
- Automate patching, compliance enforcement, and governance policies across cloud environments.
- Monitor and optimize automation pipelines for high availability, performance, and cost efficiency.
- Troubleshoot and resolve complex automation issues.
Skills & Requirements:
Core Technical Expertise:
| Operating System | Windows, RHEL |
| ITSM & CMDB Integrations | ServiceNow, BMC Helix, Cherwell etc., |
| Cloud & Virtualization | AWS, Azure, Google Cloud Platform, VMware |
| Configuration Management | Ansible |
| Programming & Scripting | Python, .NET, PowerShell, Bash |
| Networking & Security | Load Balancers, AD, DNS, Firewall Rules |
| Database Management | MSSQL (Stored Procedures, Query Optimization), MongoDB |
| ITSM & CMDB Integrations | ServiceNow, BMC Helix, Cherwell etc., |
| DevOps & CI/CD | Git, Jenkins, Azure DevOps |
| APIs & Web Services | REST API, SOAP API |
Soft Skills:
- Strong problem-solving and debugging skills for automation challenges.
- Excellent communication and documentation skills.
- Ability to work independently and collaborate across multiple teams.
Educational Qualifications:
- Bachelor's Degree in Computer Science, Engineering, or a related field
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