Senior Technical Program Manager

Job#: 3027081

Job Description:

Role: Sr Technical Program Manager

Contract: 6-months (high likelihood of extension)

Location: Austin, TX | Seattle, WA | Herndon, VA

This Senior Technical Program Manager (Sr. TPM) contractor will support the development of the next generation of In-Row Heat Exchangers (IRHx) for air-to-liquid cooling in data center environments.

The Sr. TPM will serve as a bridge between internal engineering teams and external customers, driving program execution while ensuring clear and professional communication at all stages of the product lifecycle.

Key Responsibilities:
Program Management

Lead end-to-end program planning, scheduling, and execution for the next-gen IRHx development program.

Maintain and manage program roadmaps, milestone tracking, risk registers, and status dashboards.

Coordinate cross-functional teams including Mechanical Engineering, Thermal Systems, Manufacturing, Quality, and Supply Chain.

Facilitate design reviews, program reviews, and gate decisions with internal stakeholders and customers.

Identify, escalate, and drive resolution of program risks and issues.
Customer Engagement

Serve as the primary point of contact for designated customer accounts during program execution.

Lead customer-facing technical meetings, working sessions, and executive reviews.

Translate customer requirements into actionable program specifications and engineering deliverables.

Develop and maintain customer-facing documentation including program status reports, technical briefs, and milestone updates.

Manage customer expectations through proactive communication and timely issue resolution.
Technical Coordination

Review and comprehend engineering designs, thermal performance data, and test results related to air-to-liquid cooling systems.

Ensure technical deliverables align with customer specifications and industry standards for data center cooling infrastructure.

Support requirements traceability from customer needs through design, validation, and delivery.

Coordinate qualification and acceptance testing activities in collaboration with engineering and quality teams.
Documentation & Reporting

Author and maintain high-quality program documentation: SOWs, project plans, technical summaries, meeting minutes, and decision logs.

Prepare executive-level program reports and customer-facing presentations.

Ensure documentation is consistent, accurate, and appropriate for both technical and non-technical audiences.

Key Deliverables:

Program Schedule

Integrated program timeline with milestones, dependencies, and owners.

Customer Status Reports

Recurring written updates tailored to customer stakeholders (biweekly or as agreed).

Risk & Issue Log

Living register of program risks, mitigations, and open issues.

Technical Meeting Packages

Agendas, presentations, and minutes for customer-facing technical reviews.

Requirements Traceability Matrix

Mapping of customer requirements to engineering deliverables and test evidence.

Program Closure Report

Summary of program outcomes, lessons learned, and final customer sign-off documentation.

Qualifications:

Required:

Bachelor's degree or higher in Mechanical Engineering, Electrical Engineering, or a related technical field.

7+ years of experience in technical program or project management, preferably in hardware, thermal systems, or data center infrastructure.

Proven experience managing customer-facing programs in an engineering or product development environment.

Exceptional written and verbal communication skills; ability to produce clear, concise documentation for both technical and executive audiences.

Strong proficiency with program management tools (e.g., MS Project, Jira, Smartsheet) and presentation software.

Demonstrated ability to manage complex, multi-disciplinary programs with competing priorities.

Preferred:

Direct experience with data center cooling technologies, including air-to-liquid or liquid cooling systems.

Familiarity with thermal management concepts such as heat exchangers, CRAC/CRAH units, or liquid cooling.

PMP, PgMP, or equivalent program management certification.

Experience working with hyperscale or colocation data center customers.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.