IT Asset Management Analyst

Position Title: Technical Support Analyst 3 / IT Hardware Asset Analyst Location: Virginia State University Petersburg, VA Work Arrangement: Onsite Interview Process: In-Person Only About the Role We are seeking an experienced IT Hardware Asset Analyst to manage our IT hardware and software assets across their entire lifecyclefrom initial acquisition through retirement. You will oversee inventory, coordinate transfers, handle ticket resolution, track warranties and licenses, and support major

Job ID: 811013 Onsite Desktop/Help Desk Analyst Location: Petersburg, VA (VSU) Duration: 9 Months This is an onsite role! Skills: IT Asset Management Required 2 Years Hardware Inventory Management Required 2 Years ITSM/Ticketing System Required 2 Years Microsoft Excel Required 2 Years Asset Lifecycle Management Required 2 Years Software License Management Required 1 Years Inventory Auditing Required 1 Years Must be able to lift, pull or push 50lbs as a regular part of the job duties.

Job Description Manages IT hardware and software assets from acquisition through retirement, maintaining inventory, transfers, audits, tickets, warranties, contracts, licenses, PC refreshes, and compliance reports. Roles & Responsibilities: Coordinate the transfer of IT assets between business units with 5 to 7 business days.Generate, distribute, & review weekly IT asset management reports.Complete ITSM tickets within 7 - 10 business days.Monitor the ITSM IT Asset Management queue on a daily ba

Coordinate the transfer of IT assets between business units with 5 to 7 business days. Generate, distribute, & review weekly IT asset management reports.Complete ITSM tickets within 7 - 10 business days.Monitor the ITSM IT Asset Management queue on a daily basis.Updating notes with clear and accurate information to insure that the life cycle of the ticket accurately captured.Correctly Managing ITAM QueueAssist With Asset IMAC and PC Refresh processPerform periodic inventories and usage monitorin