Business Analyst - L3

Job#: 3033711

Job Description:

POSITION RESPONSIBILITIES:

Evaluates business systems and how they align with user needs.

Documents requirements, establishes scope and objectives and determines strategy for implementing systems that achieve business goals.

Relies on knowledge and professional discretion to achieve goals.

May offer consultation to senior management and often serves as the top-level expert in the field.

Manage others.

Significant ingenuity and flexibility is required.

Collaborate with Product Managers and cross-functional teams to gather, document, and prioritize business requirements and user stories.

Translate high-level product goals into detailed business and functional requirements in JIRA.

Partner with Engineering and Design teams to ensure clear understanding of requirements and proper implementation.

Support the development and refinement of user epics and stories for agile workflows.

Analyze current systems and processes to identify areas of improvement or automation.

Support user research, stakeholder interviews, and data analysis to inform product decisions.

Support the measurement and reporting of product performance using quantitative and qualitative data.

Assist in creating and maintaining documentation such as process flows, data models, use cases, and test scenarios.

Facilitate communication between business stakeholders and technical teams to ensure alignment and clarity.

Provide support during user acceptance testing (UAT), validating features against requirements.

EXPERIENCE AND QUALIFICATIONS:

5+ years of experience in a Business Analyst, Product Analyst, or equivalent role in a digital or enterprise environment.

Demonstrated experience working with agile development teams and processes.

Strong analytical, problem-solving, and communication skills.

Proficiency with tools such as JIRA, Confluence, Microsoft Suite.

PREFERRED SKILLS:

Background in digital web applications or enterprise software, preferably within hospitality or B2B sectors.

Familiarity with enterprise SaaS solutions, integrations, APIs, Figma

Bachelor's degree or equivalent work experience

Ability to synthesize complex business problems into clear and actionable requirements.

Excellent collaboration and interpersonal skills to work across multiple teams and stakeholders.

English language fluency for both written and verbal communication

Attention to detail while maintaining a focus on broader business outcomes.

A continuous improvement mindset with a passion for delivering value to end-users.

EDUCATION:

Bachelor's degree in a related area and 7 or more years of relevant experience.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click for more details.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.