Endpoint Engineer

Description

Endpoint Engineer

We are seeking an experienced Endpoint Engineer to support large-scale endpoint environments across multiple client infrastructures. This role focuses on maintaining endpoint security posture, ensuring patch compliance, and managing device security operations across enterprise device fleets. The ideal candidate will have hands-on experience managing thousands of endpoints in complex environments and will work across endpoint management, vulnerability remediation, and security monitoring activities. This position combines technical engineering responsibilities with operational support and client-facing collaboration.

this is a 5 days onsite position

Key Responsibilities

• Plan, test, and deploy operating system and application updates across large endpoint fleets using structured deployment strategies such as pilot groups and phased rollouts.
• Monitor patch compliance and coordinate maintenance windows, approvals, and remediation timelines.
• Troubleshoot patch deployment failures and coordinate rollback or recovery actions when updates introduce system instability or compatibility issues.
• Deploy, configure, and maintain endpoint protection platforms including EDR/XDR solutions.
• Tune security policies, configure alerting and prevention settings, and investigate suspicious endpoint activity.
• Contain or isolate compromised systems when threats are detected.

Threat Detection and Incident Response

• Investigate security alerts and abnormal endpoint behaviors including malware, ransomware, and unauthorized activity.
• Support incident response activities including investigation, containment, eradication, and recovery.
• Document findings and contribute to post-incident remediation and security improvements.
• Review endpoint vulnerability findings and prioritize remediation based on severity and risk exposure.
• Track remediation progress and ensure endpoint compliance across operating systems and applications.
• Support regular vulnerability scanning validation and endpoint security assessments.
• Implement endpoint security configurations and baseline standards across enterprise devices.
• Support endpoint encryption, firewall policies, privilege controls, and system security settings.
• Develop PowerShell scripts and automation to improve patch deployment, compliance reporting, and endpoint management processes.
• Generate operational reports and security metrics related to patch status, endpoint coverage, and vulnerability remediation.
• Maintain device inventory and asset lifecycle records for enterprise endpoints including desktops, laptops, and associated services.
• Ensure endpoints remain compliant with patching and security requirements throughout their lifecycle.
• Identify and remove outdated, unauthorized, or unsupported tools and applications from endpoint environments.
• Communicate security posture updates, patch compliance status, and incident response activities to internal teams and client stakeholders.
• Participate in operational reviews and security discussions to provide technical insights and recommendations.

Requirements

Required Qualifications

• 3+ years of experience supporting endpoint environments within a managed services, service provider, or multi-tenant IT environment.
• Hands-on experience with endpoint device management platforms and endpoint administration tools.
• Experience operating endpoint detection and response (EDR/XDR) platforms and endpoint vulnerability management solutions, including policy configuration and incident containment.
• Working knowledge of PowerShell scripting for automation, reporting, or operational tasks.
• Strong understanding of Windows endpoint administration, device compliance in Active Directory or Entra ID, and basic networking concepts.
• Experience managing large endpoint environments of 2,000+ devices including desktops and laptops.
• Experience overseeing patch management and compliance for enterprise endpoint fleets.
• Familiarity with endpoint asset inventory and lifecycle management processes.
• Ability to troubleshoot patch failures and implement remediation or rollback strategies when necessary.
• Strong communication skills with the ability to provide clear updates during security reviews or operational incidents.

Preferred Experience

• Experience supporting hybrid enterprise environments integrating on-prem and cloud-based infrastructure.
• Familiarity with endpoint security monitoring, threat investigation, and vulnerability remediation workflows.
• Exposure to automation, reporting tools, and endpoint security metrics tracking.
• Experience supporting large enterprise or multi-client endpoint environments.

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