Role Title: OCM Lead
Location: Houston, TX (Day one on-site)
Duration: Long term
Experience level: 11+ years
Phase Focus: Realize Deploy Hypercare
Reports To: Delivery Manager & IT Supervisor
Team: OCM & Training Workstream (Partners with PMO, Process Owners, Communications, HR/People Ops, and SI).
Responsibilities
- Change Strategy & Governance
- Define and maintain the OCM Strategy & Plan aligned to the integrated project plan.
- Establish change governance (sponsor coalition, change network, cadence, decision rights).
- Partner with PMO to embed change checkpoints into stage gates and cutover criteria.
- Stakeholder & Impact Management
- Maintain stakeholder map and heatmaps; update as design decisions evolve.
- Lead Change Impact Assessment per process area.
- Translate impacts into role-based behavior changes and readiness actions.
- Communications & Engagement
- Build and run a communications plan (program updates, What s changing? , value messaging, risk logs).
- Draft executive talking points and support the project delivery team with town halls,
Deliverables
OCM Strategy & Plan; OCM RAID log
Stakeholder Analysis & Heatmap
Change Impact Assessment (by process & role)
Communication Plan + Assets & Calendar
Sponsorship & Change Network plan (charter, RACI, cadence)
Readiness Framework & Dashboards (by function/site/role)
Go/No-Go People Readiness inputs; Post GoLive Lessons Learned
Required Qualifications
- 8 12+ years in OCM for ERP/Finance transformations; Expertise with change frameworks (e.g., Prosci/ADKAR, Kotter) and ERP adoption metrics.
- Strong executive presence, facilitation, stakeholder management across functions and regions
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