Quality Assurance Analyst (On-site)

Join Our Team

Do you want to make an impact on the world around you? The work we do at Kyra Solutions directly impacts government entities and the citizens they serve. In Transportation practice, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra works hard to offer long-term growth potential, competitive wages, and continuous professional development for our employees.

Title: Quality Assurance Analyst (On-site)

Location: Tallahassee, FL || Duration: Long-Term

Required Skills and Experience

* A minimum of 3 years of systems development, testing, or business experience.
* Strong understanding of testing methodologies (manual and automated) and different types of testing (business process, functional, integration, regression, performance, security, etc.)
* Ability to define test plans, test cases, test execution, defect management, and reporting in enterprise application development environment.
* Basic Unix/Linux skills for job monitoring and log analysis.
* Hands-on experience with Extract, Transform, Load (ETL) tools, BI/Reporting tools, and test management tools (e.g. ADO, Service Now)
* Experience with databases such as Oracle and Structured Query Language (SQL) Server.
* Ability to analyze complex issues, identify root causes, and propose effective solutions.
* Excellent communication and interpersonal skills to effectively collaborate with team members and stakeholders.
* Keen eye for detail to identify even minor defects, using prior experiences and lessons learned.
* Ability to evaluate information, assess risks, and work with the project team to make sound judgments.
* Ability to prioritize tasks, manage time effectively, and meet project internal milestones and deadlines.

Primary Responsibilities

* Test Case Development and Management.
* Identify and document end-to-end test scenarios covering all critical business processes and system requirements.
* Create comprehensive test cases, including specific names, objectives, and detailed test steps.
* Review and validate test cases with the Subject Matter Experts (SMEs) to ensure exhaustive coverage of both functional and non-functional requirements.
* Maintain all test assets within Azure DevOps (ADO) to ensure version control and authorized accessibility.
* Functional/System Integration Testing (SIT) Test Cases.
* Engineer test cases for the five agency business systems in scope based on approved requirements, workflows, and system design.
* Define preconditions and specific test data requirements for every test case to ensure execution readiness.
* Specify granular steps and expected results for all System Integration Testing (SIT) scenarios to facilitate objective validation.
* User Acceptance Testing (UAT) Coordination and Facilitation.
* Coordinate the UAT process in strict alignment with the approved UAT Plan.
* Support UAT coordinator in planning sessions, technical walkthroughs, and stakeholder review meetings to ensure alignment. Testing Support and Execution.
* Support Department staff directly during execution by providing expert guidance on testing procedures and best practices, including onboarding and testing ADO.
* Monitor and track testing velocity to ensure the timely completion of all scheduled test cases.
* Record all test runs with comprehensive detail, including input data, actual results, and identified deviations.
* Support and conduct functional and system integration testing of the client business systems, working with the business analyst on the project.
* Defect Management.
* Log defects in the designated management system while categorizing them by severity and business impact.
* Document reproduction steps and visual evidence for every defect in accordance with the client standards.
* Coordinate with the client defect management lead in creating and monitoring the defects with the central defect management tool (ServiceNow).
* Reporting and Documentation.
* Generate test run reports summarizing pass and fail status, defect density, and overall system readiness.
* Continuous improvements of the ADO testing Dashboards.
* Submit progress and defect tracking reports to the shared client repository for formal stakeholder review.
* Secure formal approval from the QA Lead for all documentation to ensure compliance with quality standards.

Education

* A bachelor's degree from an accredited college or university in Computer Science, Information Systems, or related field or equivalent work experience is required. Relevant experience may be substituted for education on a year-for-year basis when applicable.

Certification

* Industry certifications related to software testing, such as International Software Testing Qualifications Board (ISTQB), Certified Software Tester (CSTE), Certified Associate in Software Testing (CAST), and Certified Software Quality Analyst (CSQA). (Preferred)

If you are interested in furthering your career with Kyra and help us improve the way governments serve their citizens, please send your resume, and make sure to include salary expectation, availability, and contact information. You do not want to miss this opportunity!

Why Kyra?

Founded in 1997, Kyra Solutions is a national leader of transportation technology and regulatory solutions in government. We specialize in the art and science of digital transformation in government. Our commitment to providing the highest level of service and tailored solutions has supported our consistent double-digit growth for over a decade. We are headquartered in the greater Tampa Bay area with other offices across Florida and an innovation center in Silicon Valley, CA. Because of our dedication to our employees, we have won one of the Best Companies to Work for in Florida 3 years in a row by Florida Trend magazine. Kyra has won numerous other awards including the coveted INC magazine's recognition as one of America's Fastest Growing Companies several years in a row. Kyra's commitment to our employees, to best practices in project management and business analysis, and to solution development has led to our achievement in becoming the first Project Management Institute certified company in Florida. Our proven successful track record has resulted in several prestigious awards including the State of Florida's Diversity Business of the Year Award. We are proud to be a sponsor for the TaxWatch Productivity Awards and partner to Florida TaxWatch.

Background & References

Verifiable professional references will be required along with the resume; however, references will be checked/contacted after the interview and before the project starts. Level two background check will be done on the selected candidate for employment, criminal (State & Federal), education, and others as mandated by the client. Please make sure your resume and all other information provided are accurate. Any misrepresentation will mean permanent disqualification by the client. Equal employment opportunity employer.