Quality Assurance Analyst

job summary:

Scope of Work/Job Characteristics

The QA Analyst will serve as the principal line of communication for the project team. The duties and responsibilities of this position are as follows, however could be asked to step in to support other QA activities in the project:

Test Case Development and Management:

Identify and document end-to-end test scenarios covering all critical business processes and system requirements;

Create comprehensive test cases, including specific names, objectives, and detailed test steps;

Review and validate test cases with the Subject Matter Experts (SMEs) to ensure exhaustive coverage of both functional and non-functional requirements; and

Maintain all test assets within Azure DevOps (ADO) to ensure version control and authorized accessibility.

Functional/System Integration Testing (SIT) Test Cases:

Engineer test cases for the five agency business systems in scope based on approved requirements, workflows, and system design;

Define preconditions and specific test data requirements for every test case to ensure execution readiness; and

Specify granular steps and expected results for all System Integration Testing (SIT) scenarios to facilitate objective validation.

User Acceptance Testing (UAT) Coordination and Facilitation:

Coordinate the UAT process in strict alignment with the approved UAT Plan; and

Support UAT coordinator in planning sessions, technical walkthroughs, and stakeholder review meetings to ensure alignment.

Testing Support and Execution:

Support Department staff directly during execution by providing expert guidance on testing procedures and best practices, including onboarding and testing ADO;

Monitor and track testing velocity to ensure the timely completion of all scheduled test cases;

Record all test runs with comprehensive detail, including input data, actual results, and identified deviations; and

Support and conduct functional and system integration testing of the Department's business systems, working with the business analyst on the project.

Defect Management:

Log defects in the designated management system while categorizing them by severity and business impact;

Document reproduction steps and visual evidence for every defect in accordance with the Department's standards; and

Coordinate with the Department's defect management lead in creating and monitoring the defects with the central defect management tool (ServiceNow).

Reporting and Documentation:

Generate test run reports summarizing pass and fail status, defect density, and overall system readiness;

Continuous improvements of the ADO testing Dashboards;

Submit progress and defect tracking reports to the shared Department repository for formal stakeholder review; and

Secure formal approval from the QA Lead for all documentation to ensure compliance with quality standards.

Requirements/Qualifications

The Department is seeking one (1) full-time, on-site QA Analyst throughout the PO term of this RFQ. The positions required and preferred qualifications are described in Sections 4.1 and 4.2 and must be verifiable in the Candidates' resume.

Required Qualifications

A bachelor's degree from an accredited college or university in Computer Science, Information Systems, or related field or equivalent work experience is required. Relevant experience may be substituted for education on a year-for-year basis when applicable.

The Department requires the following experience, skills, and/or knowledge for this position:

A minimum of three (3) years of systems development, testing, or business experience;

Strong understanding of testing methodologies (manual and automated) and different types of testing (business process, functional, integration, regression, performance, security, etc.);

Ability to define test plans, test cases, test execution, defect management, and reporting in enterprise application development environment;

Basic Unix/Linux skills for job monitoring and log analysis;

Hands-on experience with Extract, Transform, Load (ETL) tools, BI/Reporting tools, and test management tools (e.g. ADO, Service Now);

Experience with databases such as Oracle and Structured Query Language (SQL) Server;

Ability to analyze complex issues, identify root causes, and propose effective solutions;

Excellent communication and interpersonal skills to effectively collaborate with team members and stakeholders;

Keen eye for detail to identify even minor defects, using prior experiences and lessons learned;

Ability to evaluate information, assess risks, and work with the project team to make sound judgments; and

Ability to prioritize tasks, manage time effectively, and meet project internal milestones and deadlines.

NOTE: In addition to the above list, the selected Candidate must successfully complete a Level II Background Check.

Preferred Qualifications

The Department prefers the Candidates to have the following experience, skills, and/or knowledge for this position:

Industry certifications related to software testing, such as International Software Testing Qualifications Board (ISTQB), Certified Software Tester (CSTE), Certified Associate in Software Testing (CAST), and Certified Software Quality Analyst (CSQA).

location: Tallahassee, Florida

job type: Contract

salary: $55 - 65 per hour

work hours: 8am to 5pm

education: No Degree Required



responsibilities:

Scope of Work/Job Characteristics The QA Analyst will serve as the principal line of communication for the project team. The duties and responsibilities of this position are as follows, however could be asked to step in to support other QA activities in the project:

Test Case Development and Management: Identify and document end-to-end test scenarios covering all critical business processes and system requirements;

Create comprehensive test cases, including specific names, objectives, and detailed test steps;

Review and validate test cases with the Subject Matter Experts (SMEs) to ensure exhaustive coverage of both functional and non-functional requirements; and

Maintain all test assets within Azure DevOps (ADO) to ensure version control and authorized accessibility.

Functional/System Integration Testing (SIT) Test Cases: Engineer test cases for the five agency business systems in scope based on approved requirements, workflows, and system design;

Define preconditions and specific test data requirements for every test case to ensure execution readiness; and

Specify granular steps and expected results for all System Integration Testing (SIT) scenarios to facilitate objective validation.

User Acceptance Testing (UAT) Coordination and Facilitation: Coordinate the UAT process in strict alignment with the approved UAT Plan; and

Support UAT coordinator in planning sessions, technical walkthroughs, and stakeholder review meetings to ensure alignment.

Testing Support and Execution: Support Department staff directly during execution by providing expert guidance on testing procedures and best practices, including onboarding and testing ADO;

Monitor and track testing velocity to ensure the timely completion of all scheduled test cases;

Record all test runs with comprehensive detail, including input data, actual results, and identified deviations; and

Support and conduct functional and system integration testing of the Department's business systems, working with the business analyst on the project.

Defect Management: Log defects in the designated management system while categorizing them by severity and business impact;

Document reproduction steps and visual evidence for every defect in accordance with the Department's standards; and

Coordinate with the Department's defect management lead in creating and monitoring the defects with the central defect management tool (ServiceNow).

Reporting and Documentation: Generate test run reports summarizing pass and fail status, defect density, and overall system readiness;

Continuous improvements of the ADO testing Dashboards;

Submit progress and defect tracking reports to the shared Department repository for formal stakeholder review; and

Secure formal approval from the QA Lead for all documentation to ensure compliance with quality standards.

qualifications:

Requirements/Qualifications

The Department is seeking one (1) full-time, on-site QA Analyst throughout the PO term of this RFQ. The positions required and preferred quali