Description
We are looking for a skilled PC Technician to join our team on a contract basis. In this role, you will provide essential technical support to end-users in a higher education environment, ensuring smooth operation of both Windows and Mac systems. Your expertise will be vital in assisting users with software installations, network connectivity, and hardware troubleshooting.
Responsibilities:
Provide Level 1 desktop support to end-users, addressing hardware and software issues effectively.
Assist users in connecting to Wi-Fi networks and troubleshooting connectivity problems.
Guide end-users through the installation and configuration of Microsoft Office and Pharos printing software.
Perform account management tasks, including password resets and account creation.
Diagnose and repair issues related to computer hardware, including Dell and Apple devices.
Ensure proper installation and maintenance of cables and associated hardware.
Deliver timely and detail-oriented technical support in a Windows and Mac environment.
Collaborate with the IT team to identify and resolve recurring technical challenges.
Document support activities and maintain accurate records of troubleshooting steps.
Provide training and guidance to end-users on basic system operations.
Requirements
Proven experience in end-user support within a desktop support environment.
Familiarity with both Windows and Mac operating systems.
Strong knowledge of computer hardware, including Dell and Apple devices.
Ability to assist with Wi-Fi connectivity and software installations.
Experience with configuring and troubleshooting Pharos printing software.
Proficiency in performing password resets and managing user accounts.
Knowledge of cable installation and associated hardware.
Excellent communication and problem-solving skills.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: rhalfint
- Position Id: 02940-0013406825
- Posted 5 hours ago
Never miss an opportunity! Create an alert based on the job you applied for.