Position Description:
On Site
IOP is seeking a contractor position that is needed to handle the duties and responsibilities of the currently vacant Training Developer position on the IOP UX Team.
This position requires a unique combination of technical skills and communication skills that is difficult to find within the constraints of State employment
This resource will provide training, guidance, and product support for 1200+ agency, board, and commission (ABC) users who use the IOP Platform to create and maintain content for their websites and applications. This role will be crucial in maintaining IOP's new training curriculum that supports Contentful CMS users. This resource will also be critical in providing UX support that is needed to migrate the 160+ websites from the old HCL CMS to the new CMS.
This resource will support IOP in communicating to ABC users, through various channels, when it comes to issues and upcoming changes related to IOP-supported applications and websites.
Additionally, this resource will provide day-to-day support to ABC users who have questions or issues when it comes to using the following IOP applications to update and maintain their public-facing websites:
HCL CMS
Contentful CMS
Cloudinary
Form.IO
Audience Manager
Developer Portal
Skills Table:
Skill
Required / Desired
Amount
of Experience
Training curriculum management; Employee training & development; Training methodologies
Required
Web design, user interfaces and user experience; and tools including HTML and image editing
Required
Information Architecture principles
Required
User journey, User Studies, Journey Pathing
Required
Vendor relations
Required
Technical Skills Required: Content Management Systems (CMS)
Required
Technical Skills Required: Contentful
Required
Training Development Software
Required
Basic understanding of HTML, CSS, and/or JavaScript
Required
Agile Methodology
Required
Understanding of the HCL Web Content Manager portal tool
Highly desired
Experience with the InnovateOhio Platform or similar government platforms
Highly desired
Understanding of Ohio State Government Processes and Regulations
Highly desired
Selected candidate must complete a BCI fingerprint background prior to starting. Do you agree with this requirement?
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