Location: Itasca IL 60143
Duration: 12 months (can extend)
ITAR/ GOV CLOUD REQUIRMENT!
100% On-Site
Role: Senior Order Management & Shipping Consultant
Key responsibilities
Associate will be part of the onsite team supporting Knowles IT in delivering Projects. Highly experienced Order Management and Shipping Specialist with deep expertise in Oracle E-Business Suite (EBS) R12. Functional knowledge of the Order-to-Cash (O2C) cycle, hands-on experience in implementing Oracle Order Management and Shipping modules, and a proven track record of driving process improvements across global supply chain operations.
Key Skills/Knowledge:
• End-to-end Order Management (OM) and Shipping Execution processes within Oracle EBS R12.
• Drive full lifecycle implementations including requirements gathering, solution design, configuration, testing, training, and post-production support.
• Configure and support functionalities such as:
• Sales Order creation, Booking, Scheduling, ATP
• Shipping, Pick Release, Ship Confirm
• Delivery management and freight terms
• Holds, workflows, pricing, and credit checks
• Backorder, partial shipments, and drop shipment processes.
• Integrate OM & Shipping with related modules
Experience required:
• Collaborate with business stakeholders to understand operational needs and translate them into scalable Oracle solutions.
• Analyze existing O2C processes and recommend improvements for speed, accuracy, and compliance.
• Support complex order fulfillment operations, including multi-org setups, global shipping rules, and third party logistics (3PL) integrations
Nice to Have:
• Experience in data migration, requirement analysis, and drafting MD050, MD070 documents
• Prepare test scripts and lead SIT, UAT, regression testing.
• Provide user training, create SOPs, and support go-live stabilization.
• Address day-to-day operational support tickets with strong root-cause analysis.
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