Business Services Consultant - NC

Job#: 3030997

Job Description:
Client: Financial Services
Team: TBA
Job Title: Business Services Consultant
Location: Charlotte, NC - Zone 2

Return to Office Requirement:

3 days per week mandatory

In-office days: Mon-Wed or Tue-Thu
Contract Length: 24 months

High likelihood of conversion sooner contingent on performance
Pay Rate: $60 - $65
Top Requirements:

8+ years of experience in program or portfolio execution within complex, matrixed enterprise environments, with proven delivery across multiple workstreams.

Demonstrated ability to own operating rhythms, drive portfolio execution end-to-end (intake through stabilization), and make independent, data-backed decisions.

Advanced executive communication, analytics, and governance skills, including dashboarding, prioritization, capacity planning, and risk & control integration.

Plusses:

Background comparable to Big 4 or large consulting firms at a Senior Manager-equivalent level, with experience running multiple concurrent initiatives.

Familiarity with financial services environments, digital platforms, and enterprise risk & control frameworks.

Job Summary:

In this role, the consultant will lead day-to-day operating routines, mature execution playbooks, and drive portfolio outcomes across multiple Enterprise Functional Teams (EFTs). The role spans intake, prioritization, delivery, adoption, and stabilization, ensuring executive-ready decisioning and sustained delivery health.

The consultant serves as the operational backbone of the organization, translating strategy into repeatable execution while embedding risk and control requirements. Independent thinking, adaptability, and the ability to manage competing priorities in a fast-moving environment are essential.
Day-to-Day Responsibilities:

Own the operating rhythm and portfolio execution across multiple EFT groups

Translate strategic objectives into repeatable delivery playbooks covering intake, prioritization, delivery, adoption, and stabilization

Lead execution of large-scale strategic initiatives, setting cadence, clearing blockers, and holding owners accountable for outcomes

Design and enforce execution standards and governance playbooks to improve efficiency, quality, and cost effectiveness

Run capacity planning, pipeline management, and in-year replanning across assigned portfolios

Research and assess moderately complex business, operational, and strategic topics; develop clear, actionable recommendations

Exercise independent judgment-making decisions, not just recommendations-and escalate early with options and impact analysis

Plan and land programs end-to-end (e.g., process simplification, AI adoption, scalability initiatives), including benefits realization and stabilization criteria

Partner with Product, CIO organizations, Operations, Finance, and HR to co-author project plans, policies, procedures, and execution playbooks

Design and deliver executive-ready materials, including decision packets, dashboards, and SteerCo agendas

Maintain a single source of truth for portfolio health (schedule, scope, cost, risk) and publish executive dashboards

Serve as the primary liaison for risk and control integration, ensuring timely evidence and compliance reporting

Manage cross-portfolio dependencies, proactively surface conflicts, and protect critical timelines

Coach and upskill a matrixed network of program managers and business analysts, raising planning and communication standards

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.