Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity. |
Years | Required/Preferred | Experience |
8 | Required | Experience conducting requirements discovery, business process analysis, and translating user needs into Salesforce declarative configurations |
8 | Required | Experience collaborating with SMEs, product teams, and developers to interpret and deliver requirements |
7 | Required | Experience reviewing and analyzing business processes to support declarative Salesforce configuration |
6 | Required | Multi‑org Salesforce administration & governance (users, permissions, profiles, SSO) |
6 | Required | Declarative configuration (Flows, Lightning pages, objects/fields) |
5 | Required | Experience with highly complex application security requirements |
5 | Required | Experience designing user‑friendly Salesforce record pages, forms, and Flow screens using declarative tools |
4 | Required | Experience documenting process flows and system interactions to support declarative solution design |
4 | Required | Copado DevOps (release management, environment planning) |
3 | Required | Integration coordination (MuleSoft, REST/SOAP, DocuSign) with shared services teams |
3 | Required | Experience with Atlassian Jira & Confluence for backlog management and documentation |
3 | Required | Experience with completing system documentation |
3 | Required | Proficient with the Microsoft Office products, including Outlook, Project, Visio and common collaboration products such as Microsoft Teams & SharePoint |
3 | Required | Experience using Salesforce Public Sector Solution (PSS), Salesforce Government Cloud or Data Cloud |
3 | Required | Data Cloud enablement (ingestion, identity resolution, governance) |
2 | Required | Experience working within Agile teams using Scrum or Kanban, including participation in backlog refinement and acceptance‑criteria‑based user stories |
2 | Required | Experience evaluating configuration options and recommending scalable solutions within governance standards |
2 | Required | Agentforce/EIN administration (policies, model access, auditability) for summarization workflows |
2 | Required | Certified Salesforce Administrator and/or (provide cert number) |
4 | Preferred | Experience configuring Salesforce Lightning and OmniStudio guided processes in public-sector contexts |
3 | Preferred | Experience operating within enterprise Salesforce governance/guardrails (metadata standards, object protection, naming conventions) |
3 | Preferred | Experience working within enterprise Salesforce architecture frameworks and adhering to established design guardrails |
3 | Preferred | Experience establishing, documenting, and communicating configuration standards and best practices |
2 | Preferred | Experience with 508/Web Accessibility alignment for declarative UX (Dynamic Forms, Lightning pages, Flow screens) |
2 | Preferred | Experience with Information Security Office Compliance participating in retention, audit trails, data classification |
2 | Preferred | Public Sector experience (federal, state or local) |
2 | Preferred | Grant program experience (federal, state, local or Non-profit) |
1 | Preferred | Telicon/TLO coordination experience 9 (legislative systems) |
1 | Preferred | Experience with Service Now or ITSM ticketing and workflow automation platforms |
1 | Preferred | 1 Salesforce App Builder, Data Cloud, Agentforce/EIN and business analyst Certified |
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